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Dr. Bridget Hiller, Chief Medical Officer, VIA Health Partners Chief Medical Officer Dr. Bridget Hiller, MD HMDC About Dr. Hiller received her medical degree from State University of New York Brooklyn. She completed her residency in Internal Medicine at North Shore University Hospital 2005 and went on to serve as Chief Resident. She completed her fellowship in Hospice and Palliative Medicine in 2012, became fellow for the Academy of Hospice and Palliative Medicine in 2019, and also passed her Hospice Medical Director certification in 2019. In 2021 she was chosen as one of 50 women physicians as a Woman’s Wellness through Equity and Leadership (WEL) Scholar from the American Hospital Association. Dr. Hiller’s experience and background in improving access to care for patients living with serious and life-threatening illnesses will be of vital importance as we continue to provide excellence in care to the communities we serve. Read more about her inspiring journey here: Medical Professionals Charlotte - December 2024

Learn about VIA Health Partners' Privacy Practices. Discover how we protect your personal health information and ensure compliance with privacy regulations. Privacy Practices Your Information. Your Rights. Our Responsibilities. We are committed to providing compassionate care and protecting the privacy of our patients and families. We may use and disclose your health information for purposes surrounding your treatment. However, we take careful precautions to maintain the privacy of your Protected Health Information (PHI) and prevent the unnecessary disclosure of your individually identifiable health information. We will request your permission before using your individual health-related information in marketing communications such as newsletters, our web site, social media, or other community outreach. You may also choose to opt out of any marketing or fundraising solicitations by contacting our Philanthropy Department at 704-375-0100. The Health Insurance Portability and Accountability Act (HIPAA) requires that we have a full Notice of Privacy Practices available to patients. The Notice describes how medical information about you may be used and disclosed and how you can get access to this information. Sections include: Use and Disclosure of Health Information Authorization to Use or Disclose Health Information Patient Rights Regarding Health Information Duties of the Organization If you would like to read our full “Notice of Privacy Practices,” click here . If you have any questions or concerns about patient privacy and your rights under the federal privacy standards, please contact our Privacy Officer at 704-375-0100 or privacy@hpccr.org .

Explore VIA Health Partners' Grief Support services. Find caring resources, support groups, and counseling to help you navigate the journey of healing after loss. Grief Resources You are n ot alone. We listen . We support . We care . VIA Tools, Resources, & Programs Grief Resources Grief Support Articles More Available 24/7 • 365 Days a Year • Call Us Anytime: 833.839.1113 VIA Tools, Resources, & Programs VIA Tools, Resources, & Programs Grief Support >> You are not alone. We listen . We support . We care . Grief is a normal, natural response to the loss of someone or something important. It is unique to the person experiencing it and is as individual as the relationship that brought it about. Because of this uniqueness and individuality, there is no set timetable for how a person goes through the process. Likewise, what is helpful for some people may not be helpful for others. Wherever you may be in the grief process, know you have support any time you need it. Grief Resources Grief Resources Wherever you may be in the grief process, know you have support any time you need it. Grief Care Program & Resources >> What's Your Grief................. www.whatsyourgrief.com Compassionate Friends........ www.compassionatefriends.org Grief.com............................ www.grief.com Caring Connections.............. www.caringinfo.org Grief Support Group Event Calendar >> Youth Grief Care Program & Resources >> Chameleon's Journey................ www.chameleonsjourney.org The Doughy Center.................... www.dougy.org Grief Articles Articles Helpful articles of compassion and support for those who have experienced loss. View them below, or visit us here to view all Grief Support Articles. 1 2 3 4 5

Explore valuable caregiver resources from VIA Health Partners. Find support, information, and tools to help you provide compassionate care for your loved ones. Caregiver Resources Walking this path together . You are not alone on this journey. We support you each step of the way. VIA Tools, Resources, & Programs VIA Resource Documents VIA Care Guides Hospice, Palliative Care, & End-of-Life Organizations Specialty Care Resources Grief Resources More Available 24/7 • 365 Days a Year • Call Us Anytime: 833.839.1113 VIA Tools, Resources, & Programs VIA Tools, Resources, & Programs Whether you have just begun the conversation about Palliative Care or Hospice Care, or are caring for a loved one who has been receiving palliative or hospice care for a time, we offer a variety of resources for caregivers at all stages of the end-of-life journey. Hospice or Palliative Care? >> It can be difficult to know whether hospice care or palliative care is needed, and when the right time may be to make those healthcare decisions. By answering a few short and confidential questions, you can read more about what may be right for you or your loved one. Hospice Care >> Hospice is comfort-oriented care focused on quality of life for patients with a diagnosis of months, weeks, or days to live. We bring our care to you, whether in the home, assisted living community, long term care community, or hospital. Learn more about Hospice Care in the link above, or click the care path link below to read more about what Hospice Care with VIA Health Partners looks like. The VIA Hospice Care Path >> Palliative Care >> Palliative Care, or Palliative Medicine, helps those living with a serious illness maintain their quality of life while also providing support to family and loved ones. Learn more about Palliative Care in the link above, or click the care path link below to read more about what Palliative Care with VIA Health Partners looks like. The VIA Palliative Care Path >> Specialty Care We believe that each patient under our care deserves focused, tailored treatment designed to alleviate pain and symptoms unique to their diagnosis. We offer specialty care through our Dementia Care, KidsPath®(Pediatric Care), and Veteran Care programs. Dementia Care >> Pediatric Care >> Veteran Care >> Grief Support >> You are not alone. We listen . We support . We care . Grief is a normal, natural response to the loss of someone or something important. It is unique to the person experiencing it and is as individual as the relationship that brought it about. Because of this uniqueness and individuality, there is no set timetable for how a person goes through the process. Likewise, what is helpful for some people may not be helpful for others. Wherever you may be in the grief process, know you have support any time you need it. VIA Volunteer Program >> VIA Health Partners couldn't do what we do each day without our incredible volunteers. Through our volunteer program, we offer caregivers much-needed support. Learn more about the support our volunteers provide in the link above. Advance Care Directives >> Honoring the wishes of your loved one. We understand that talking about death and other end-of-life topics is difficult. Having conversations about advance care directives may be uncomfortable, but provide clarity when the time comes to utilize them. VIA Resource Documents VIA Resource Documents We offer caregivers a variety of documents to help at all stages of the end-of-life journey. The Final Journey >> The Final Journey is a 16-page book to aid in understanding and supporting those approaching the final stages of life. The information contained in The Final Journey shares insights on how the body prepares for the final journey. Checklist for Choosing the Right Hospice Provider >> Our checklist reviews 11 questions and answers to help you choose the hospice provider right for you and your loved one. Hospice Care - Dispelling the Myths >> Despite continual growth in awareness and access, society still harbors many myths about hospice and the care it provides. In this booklet, we review 10 of the most common myths about hospice care. Palliative Care - Dispelling the Myths >> Palliative Care as a specialty is a relatively new concept and often misunderstood. In this booklet, we review 8 of the most common myths about palliative care. VIA Care Guides VIA Care Guides Caring for a loved one at end-of-life can be filled with uncertainty. Here we offer care guides for the most common end-of-life symptoms so you can feel confident and empowered in caring for your loved one. Caregiver Care Guide - Anxiety >> A caregiver's guide to helping a loved one under hospice care with the symptoms of anxiety. Caregiver Care Guide - Constipation >> A caregiver's guide to helping a loved one under hospice care with the symptoms of constipation. Caregiver Care Guide - Dementia >> A caregiver's guide to helping a loved one under hospice care with the symptoms of dementia. Caregiver Care Guide - Pain >> A caregiver's guide to helping a loved one under hospice care with the symptoms of pain. Caregiver Care Guide - Seizures >> A caregiver's guide to helping a loved one under hospice care with the symptoms of seizures. Caregiver Care Guide - Trouble Breathing >> A caregiver's guide to helping a loved one under hospice care with the symptoms of trouble with breathing. Hospice, Palliative Care, & End-of-Life Organizations Hospice, Palliative Care, & End-of-Life Organizations There are many organizations that offer end-of-life resources and helpful information online. National Hospice and Palliative Care Organization (NHPCO) >> VIA Health Partners is a proud member of NHPCO, an organization dedicated to enhancing and expanding access to hospice and palliative care. Association for Home & Hospice Care of North Carolina (AHHC) >> VIA Health Partners is a proud member of AHHC of NC, an organization that advocates for patients, families, and providers in North Carolina. South Carolina Home Care & Hospice Association (SCHCHA) >> VIA Health Partners is a proud member of SCHCHA, an organization that advocates for patients, families, and providers in South Carolina. American Academy of Hospice and Palliative Medicine >> AAHPM is an organization that works to spread education and awareness of hospice and palliative care and further advancements in care. North Carolina Area Health Education Centers (NC AHEC) >> NC AHEC's vision is for everyone in North Carolina to be healthy and supported by an appropriate and well-trained health workforce that reflects the communities it serves. Carolinas Center for Hospice & End-of-Life Care >> National Institute on Aging >> North Carolina Medical Society - End of Life Resources >> North Carolina Department of the Secretary of State - Advance Health Care Directive Registry >> North Carolina Department of Health and Human Services - Division of Medical Assistance >> Specialty Care Resources Specialty Care Resources There are many resources available to those caring for a loved one with a specialty diagnosis. ALS Resources ALS Association Publications................. www.als.org Alzheimer's Resources Alzheimer's Association Publications...... www.alz.org Cancer Resources Cancer Care Publications...................... www.cancercare.org National Cancer Institute Publications.... www.cancer.gov Dementia Care Program >> Learn more about our Dementia Care program. Pediatric Care Program >> Learn more about our Pediatric Care program, KidsPath. Veteran Care Program & Resources >> We Honor Veterans Program......... www.wehonorveterans.org Complete Guide for Veteran Seniors............. www.aging.com Grief Resources Grief Resources Wherever you may be in the grief process, know you have support any time you need it. Grief Care Program & Resources >> What's Your Grief................. www.whatsyourgrief.com Compassionate Friends........ www.compassionatefriends.org Grief.com............................ www.grief.com Caring Connections.............. www.caringinfo.org Grief Support Group Event Calendar >> Youth Grief Care Program & Resources >> Chameleon's Journey................ www.chameleonsjourney.org The Doughy Center.................... www.dougy.org

VIA Health Partners has proudly served our North and South Carolina communities for over 4 decades. Visit us to learn more about our end-of-life care services. Facing a serious illness is difficult... ...this is a path we will travel with you . VIA Patient & Family Focused Support VIA Patient Services & Resources VIA Memberships & Affiliations VIA Testimonials More Available 24/7 • 365 Days a Year • Call Us Anytime: 833.839.1113 You don't have to travel this path alone. . . You have the right to live your life with dignity and respect and deserve exceptional care with a team who can offer you the best quality of life possible. This is our mission at VIA Health Partners. Our focus is the well-being of you and your family. . . Our primary focus is you and your family. In fact, you will be treated like family. Which means that our clinicians will consider your family part of ours. It means that you will tell us what your goals are and we will help you reach them - together. Our goal is to put your mind at ease with exceptional care. . . We have a long-standing tradition of excellence and have been offering comprehensive end-of-life care since 1978. We understand the challenges that come with a life-limiting diagnosis and work with you to provide peace of mind, comfort, and security. We want you to be informed. Whether you choose to partner with us, or another organization, we want you to be informed; read our checklist for choosing a hospice. Our Support Hover over each point to learn about VIA's patient & family focused support and care. You have us & a community behind you that's ready to help. . . you can trust VIA Health Partners as the first and largest non-profit hospice in the Carolinas. Patient Services & Resources Patient Services & Resources VIA Health Partners offers exceptional care and resources to patients and families. Along with our care, you may need the assistance of other community organizations. VIA Tools, Resources, & Programs Whether you have just begun the conversation about Palliative Care or Hospice Care, or are caring for a loved one who has been receiving palliative or hospice care for a time, we offer a variety of resources for caregivers at all stages of the end-of-life journey. Hospice Care or Palliative Care? >> Hospice Care >> The VIA Hospice Care Path >> Palliative Care >> The VIA Palliative Care Path >> Specialty Care - Dementia Care >> Specialty Care - Pediatric Care >> Specialty Care - Veteran Care >> Grief Support >> Advance Care Directives >> VIA Volunteer Program >> VIA Resource Documents We offer caregivers a variety of documents to help at all stages of the end-of-life journey. The Final Journey >> Checklist for Choosing the Right Hospice Provider >> Palliative Care - Dispelling the Myths >> Hospice Care - Dispelling the Myths >> VIA Care Guides Caring for a loved one at end-of-life can be filled with uncertainty. Here we offer care guides for the most common end-of-life symptoms so you can feel confident and empowered in caring for your loved one. Caregiver Care Guide - Anxiety >> Caregiver Care Guide - Constipation >> Caregiver Care Guide - Pain >> Caregiver Care Guide - Seizures >> Caregiver Care Guide - Trouble Breathing >> Hospice, Palliative Care, & End-of-Life Organizations There are many organizations that offer end-of-life resources and helpful information online. National Hospice and Palliative Care Organization (NHPCO) >> Association for Home & Hospice Care of North Carolina (AHHC) >> South Carolina Home Care & Hospice Association (SCHCHA) >> American Academy of Hospice and Palliative Medicine >> North Carolina Area Health Education Centers (NC AHEC) >> Carolinas Center for Hospice & End-of-Life Care >> National Institute on Aging >> North Carolina Medical Society - End-of-Life Resources >> North Carolina Department of the Secretary of State - Advance Health Care Directive Registry >> North Carolina Department of Health and Human Services - Division of Medical Assistance >> Specialty Care Resources There are many resources available to those caring for a loved one with a specialty diagnosis. ALS Association Publications >> Alzheimer's Association Publications >> Cancer Care Publications >> National Cancer Institute Publications >> VIA Dementia Care Program >> VIA Pediatric Care Program >> VIA Veteran Care Program >> We Honor Veterans Program >> Complete Guide for Veteran Seniors >> Grief Care Resources Wherever you may be in the grief process, know you have support any time you need it. VIA Grief Care Program >> What's Your Grief >> Compassionate Friends >> Grief.com >> Caring Connections >> VIA Youth Grief Program >> Chameleon's Journey >> The Doughy Center >> Memorials & Remembrance We know how important it is to honor our loved ones. Here you will find memorial gifts and events we hold annually to remember and find comfort in community memorial gatherings and celebrations. Annual Butterfly Release Event (Spring/Summer) >> Annual Chameleon's Journey Youth Grief Camp (Spring & Fall) >> Annual Flight of the Dove Cycling Event (Summer) >> Annual Light Up A Life Celebration (Holiday Season) >> Annual Regatta Sailing Competition & Party (Spring/Summer) >> Annual Soup on Sunday Event (Winter/January) >> Commemorative Memorial Bells & Ornaments >> Memorial Bricks >> Memorial Gifts & Donations >> Remembrance Tree Lights >> VIA Upcoming Events & Celebrations >> Memberships & Affiliations VIA Memberships & Affiliations The care we provide our patients and families is strengthened by our memberships and affiliations. Member Organizations Aging & Disabilities Resource Center / Community Resource Connection (CRC) Aging Resources Network (ARN) Association for Home & Hospice Care of North Carolina Charlotte Mecklenburg Aging Coalition (CMAC) Charlotte Mecklenburg Senior Centers (Tyvola, North Meck, Shamrock) Lake Norman Healthcare Forum Mecklenburg Ministries National Hospice & Palliative Care Organization (NHPCO) Our Children's Memorial Walkway Program of All Inclusive Care of the Elderly (PACE) Senior Engage The United Way of Lincoln County Collaborative Organizations Mecklenburg Council of Governments – Area Agency on Aging (AAA) >> Alzheimer’s Association (AA) >> North Carolina Nurses Association (NCNA) for CE’s >> Area Health Education Center (AHEC) >> Mecklenburg County Medical Society (MCMS) >> American Association of Retired People (AARP) >> Testimonials It is an honor to care for our community - w e care for our patients as if they were our own family. Testimonials " I don't know what I would have done without your help. Losing Frank was like losing half of me. Your care was indeed palliative and much appreciated by Frank, me, and our families. How glad we are that there is an organization like hospice that will step in when the end is near and be there for us all in unbelievable love, compassion, and expertise. " - Louise P.

Tara Connolly, Vice President Business Development, VIA Health Partners Vice President & Chief Growth Officer Tara Connolly About Tara joined Hospice & Palliative Care Charlotte Region (HPCCR) in 2016. Prior to joining HPCCR, Tara spent most of her business development career in the pathology diagnostics space working for small, private equity funded and large Fortune 500 diagnostic companies. Tara has earned numerous awards throughout her sales career including Rookie of the Year, multiple Top Performer awards, and Sales Director of the Year. Tara also spent many years training and developing sales professionals and is certified in Achieve Global Professional Selling Skills (PSS) and Miller Heiman Blue Sheet Selling. Tara is a graduate of East Carolina University and is based in Charlotte, NC with husband and two dogs. When not working, Tara enjoys spending time with family and friends, snow skiing, and cooking.

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How do you know if you need Hospice Care or Palliative Care? It can be difficult knowing which type of care is needed. By answering a few brief and confidential questions, it may help guide you in determining if Hospice Care or Palliative Care is right for you or your loved one. Hospice Care or Palliative Care? How do you know if you need Hospice Care or Pall iative Care? It can be difficult knowing which type of care is needed. By answering a few brief and confidential questions using the tool below, it may help guide you in determining if Hospice Care or Palliative Care is right for you or your loved one. Your answers are private to you, we do not store or share your responses. Available 24/7 • 365 Days a Year • Call Us Anytime: 833.839.1113 Have you or your loved one been diagnosed with a serious illness? A serious illness may include heart failure, COPD, dementia, Alzheimer's, cancer, etc. Yes No If no, this may not be the right time for Palliative Care or Hospice Care, but we welcome a phone call to speak to one of our nurses about your specific situation and answer any questions you may have. Have you or your loved one experienced any of the following within the last 3-6 months? Eating less Declining mobility Hospitalizations Sleeping more Weight loss Worsening shortness of breath that is impacting your quality of life Yes No Are you or your loved one receiving curative treatment, like chemotherapy? Yes No If yes, this may be the right time for Palliative Care. Contact us any time to discuss how our Palliative Care program can help support you or your loved one. Has a physician indicated there may be 6 months or less to live? Yes No If yes, this may be the right time for Hospice Care. Contact us any time to discuss how our Hospice program can help support you or your loved one. If no, this may be the right time for Palliative Care. We welcome a phone call to speak to one of our nurses. They are available to talk to you about your specific situation and answer any questions you may have. We're here to help... Call us anytime. Our nurses will help answer any questions you may have. 833.839.1113 Send us a message . Our friendly staff will review your message and have a nurse contact you at a time that is convenient for you.

Understand the importance of Advance Care Directives with VIA Health Partners. Learn how to plan your care decisions and ensure your wishes are honored. Advance Care Planning Honoring the wishes of your loved one. Advance care directives provide clarity for when the time comes to use them. Advance Directive Health Care Power of Attorney Advance Directive for a Natural Death (Living Will) Do Not Resuscitate (DNR) Medical Orders for Scope of Treatment (MOST) Physician Orders for Scope of Treatment (POST) Additional Resources More Available 24/7 • 365 Days a Year • Call Us Anytime: 833.839.1113 Advance Directive Advance Directive When the time comes, advance directives help honor the wishes of your loved one... An advance directive is a legal document that outlines choices about being kept alive by artificial means when suffering from a terminal illness, permanent brain damage, or advanced dementia. Such documents are utilized when we lose decision-making capacity. While many of us have strong opinions about whether we would like to receive these types of treatments in an attempt to keep us alive, few of us actually take the steps to ensure that our wishes are honored. Studies have found that most of us would refuse to be kept alive by artificial means if we have dementia or a terminal illness*. Studies have also found that only 50% of terminally ill patients execute advance directives**. However, there are several easily completed documents that will allow loved ones to understand a patient's wishes regarding end-of-life care, even if the patient lacks decision-making capacity. The state of North Carolina recognizes two advance directive documents. Revised in 2007, they are the Heath Care Power of Attorney and the Living Will. These documents are legal when they are completed by an individual with decision-making capacity, signed by two witnesses, and notarized. There are also two medical orders recognized by North Carolina. They are the Do Not Resuscitate (DNR) and Medical Orders for Scope of Treatment (MOST) forms. These forms are obtained from the physician or healthcare provider. Health Care Power of Attorney Health Care Power of Attorney The Health Care Power of Attorney allows a person to name someone to make healthcare decisions for them, should the person be unable to communicate their wishes. Advance Directive for a Natural Death (Living Will) Advance Directive for a Natural Death (Living Will) The Living Will should be used as instructions for the future for anyone who would like their healthcare providers to withhold or withdraw life-prolonging measures in certain situations. There is no legal requirement that anyone execute a living will. Do Not Resuscitate (DNR) Do Not Resuscitate (DNR) The DNR form is a medical order that communicates a person’s desire to forgo cardiopulmonary resuscitation should their heart stop beating and they stop breathing. It is utilized outside the hospital setting, and is bright yellow with a red stop sign in the middle. Medical Orders for Scope of Treatment (MOST) Medical Orders for Scope of Treatment (MOST) In North Carolina the MOST form is a medical order that describes a patient's end-of-life plan of care. It is intended for patients experiencing a terminal illness with a prognosis of less than one year. Since it is a medical order, any physician in any setting can follow the orders. It is also bright pink so that it can be easily identified. Physician Orders for Scope of Treatment (POST) Physician Orders for Scope of Treatment (POST) In South Carolina a POST form is a designated document designed for use as part of Advance Care Planning (ACP) and consists of a set of medical orders signed by a patient’s physician addressing key medical decisions consistent with patient goals of care concerning treatment at the end-of-life that is portable and valid across health care settings. A POST form should be completed by a trained facilitator or qualified health care professional in conversation with the patient. Additional Resources Additional Resources If you would like more information about end-of-life planning, these websites will also help: National Hospice and Palliative Care Organization (NHPCO) - www.nhpco.org Association for Home & Hospice Care of North Carolina - www.ahhcnc.org North Carolina Medical Society - End of Life Resources - www.ncmedsoc.org North Carolina Department of the Secretary of State - Advance Health Care Directive Registry North Carolina Department of Health and Human Services - Division of Medical Assistance __________________________ * SUPPORT Principal Investigators. "A Controlled Trial to Improve Care for Seriously Ill Hospitalized Patients: The Study to Understand Prognoses and Preferences for Outcomes and Risks of Treatment." Journal of the American Medical Association, 274: 1591-1598. ** Degenholtz HD, Arnold RA, Meisel A, Lave JR. "Persistance of Racial Disparities in Advance Care Plan Documents Among Nursing Home Residents." Journal of the American Geriatrics Society, 50: 378-381, 2002

Michael S. Bolewitz, PHARMD, MBA, Vice President & COO, VIA Health Partners Vice President & COO Michael S. Bolewitz, PHARMD MBA About Before joining Hospice & Palliative Care Charlotte Region (HPCCR) in 2008 as its first in-house pharmacist, Mike was the clinical pharmacist for Carolinas Specialty Hospital, now part of Atrium Health. Since 2013, Mike has served as HPCCR’s VP & Chief Operating Officer. A graduate of Duquesne University, Mike earned his Doctor of Pharmacy in 2002. Subsequently, he earned his MBA from Pfeiffer University and is also a Certified Hospice and Palliative Care Administrator (CHPCA). Mike has served as Board Chair for NCMedAssist and is a board member of the Association For Home & Hospice Care of NC. He also serves on the Pharmacy Steering Committee of the National Hospice and Palliative Care Organization. Mike has earned numerous awards including the Leslie Carswell Leader of the Year Award and Charlotte Business Journal’s Top 40 Under 40 award. He routinely presents at national and state conferences, establishing a reputation for delivering high-quality patient experiences while scaling operations to significant profitability in evolving and high-risk environments.

VIA Health Partners promises to provide exceptional hospice and palliative care, to guide you and your family on this journey, and to respect your choices. Your comfort, needs, and wishes come first. You can count on us - where you need us and when you need us. ​ That is our promise. tailored treatment for a unique diagnosis... ...veteran care We believe that each patient under our care deserves focused, tailored treatment designed to alleviate pain and symptoms unique to their diagnosis. We offer specialty care through our Dementia Care, KidsPath®and Veteran Care programs. Refer Yourself or Loved One Request More Information What is our Veteran Care program? More Available 24/7 • 365 Days a Year • Call Us Anytime: 833.839.1113 What is our Veteran Care program? What is our Veteran Care program? We understand that our Veterans have unique needs and we proudly serve them... One out of every four individuals who die in the United States is a Veteran. And Veterans often have unique needs at end-of-life. We have partnered with the “We Honor Veterans” program, a joint initiative of the National Hospice and Palliative Care Organization (NHPCO) and the Department of Veteran Affairs. Comprised of five levels, VIA Health Partners has achieved Partner Level Five, the highest recognition of this esteemed program. This distinction reflects our continuing commitment and dedication to providing Veteran-centric education to staff and volunteers, developing and strengthening relationships with VA medical centers and other Veteran organizations, and most importantly, ensuring Veterans have access to quality end-of-life care. VIA Health Partners staff members receive ongoing training throughout the year to address the unique healthcare needs of Veterans, both physical and emotional, including the psychological toll of war and how it impacts their end-of-life journey. In some cases, Veteran patients are paired with volunteers who have also served their country and share a unique and honorable bond. Each Veteran under our care receives acknowledgement for their service in a small, private observance that concludes with the presentation of a commemorative pin. The pin is our way of saying "thank you" to the brave men and women who have protected the freedom of our country. We proudly support our Veterans through the "We Honor Veterans" program. To learn more about this program, visit www.wehonorveterans.org . Click here to view the Complete Guide For Veteran Seniors Call us at 833.839.1113 for more information or to schedule a consultation. More resources: Caregiver Resources >> Patient & Family Resources >> We Honor Veterans Program >> Complete Guide for Veteran Seniors >> VIA Health Partners Service Area >> VIA Health Partners Office Locations >> VIA Health Partners Hospice Houses >> VIA Health Partners Veteran Volunteering Program >>

VIA Journeys offers comprehensive care and support for individuals with serious illnesses and their families. Focused on symptom relief, quality of life, and 24/7 access to healthcare professionals, VIA Journeys provides comfort and peace of mind. With care teams that come to you and 46 years of trusted experience, VIA Journeys is the compassionate choice for specialized care. VIA Journeys provides comprehensive care and support for individuals living with serious illnesses, as well as their families. With a focus on ongoing symptom relief, quality of life enhancement, and 24/7 access to a dedicated team of healthcare professionals, VIA Journeys offers comfort and peace of mind. With care teams that come to you wherever you call home and the backing of a trusted organization with 46 years of experience in the community, VIA Journeys is the compassionate choice for those in need of specialized care. Get in Touch Your journey. Your care. Our priority. Ongoing symptom relief to enhance quality of life Time at home, instead of emergency department visits and hospital stays 24/7 access to a dedicated team of doctors and nurses who know you and will help guide treatment decisions now and along the way Care teams come to you wherever you call home Comfort in knowing that VIA Journeys is part of VIA Health Partners, an organization that’s been serving our community for 46 years Ongoing symptom relief to enhance quality of life We understand the importance of managing symptoms of serious illnesses to improve the overall quality of life for our patients and their families. Through Journeys from VIA Health Partners we focus on providing continuous care and support to address symptoms and enhance comfort. Get in Touch Time at home, instead of emergency department visits and hospital stays We understand how important it is for individuals with serious illnesses to receive care in the comfort of their own homes, rather than experiencing stressful visits to emergency departments or extended hospital stays. Journeys from VIA Health Partners provides excellent patient care that allows individuals to remain in their own homes while receiving necessary support. Get in Touch 24/7 access to a dedicated team of doctors and nurses who know you and will help guide treatment decisions Having access to a healthcare team that is familiar with the patient’s needs and can provide guidance on treatment decisions is crucial to providing the best care possible. Journeys from VIA Health Partners offers continuous support from a dedicated care team of professionals who are available around the clock to assist with care and treatment planning. Get in Touch Comfort in knowing that VIA Journeys is part of VIA Health Partners, an organization that’s been serving our community for 46 years VIA Health Partners is an independent not-for-profit community-based hospice and palliative care provider with 46 years of experience serving families across the Carolinas. Our long history of service, high level of expertise and dedication to providing quality of care gives our patients and their families confidence in the care they will receive from VIA Journeys. Get in Touch Your journey. Your care. Our priority. VIA Journeys. We're here to help...