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VIA Journeys offers comprehensive care and support for individuals with serious illnesses and their families. Focused on symptom relief, quality of life, and 24/7 access to healthcare professionals, VIA Journeys provides comfort and peace of mind. With care teams that come to you and 46 years of trusted experience, VIA Journeys is the compassionate choice for specialized care. Request More Information About VIA Journeys Complete our short contact form below to request a call back or call us anytime at 833.839.1113 to inquire about VIA Journeys. First Name* Last Name* Email* Phone* Please enter the best contact number to reach you. Address I am interested in information for:* Myself A family member A loved one Other Message / Best Time(s) to Call: Submit

VIA Health Partners promises to provide exceptional hospice and palliative care, to guide you and your family on this journey, and to respect your choices. Your comfort, needs, and wishes come first. You can count on us - where you need us and when you need us. ​ That is our promise. tailored treatment for a unique diagnosis... ...KidsPath We believe that each patient under our care deserves focused, tailored treatment designed to alleviate pain and symptoms unique to their diagnosis. We offer specialty care through our Dementia Care, KidsPath®and Veteran Care programs. Refer a Loved One Request More Information What is our Pediatric Care program? KidsPath® How is KidsPath® paid for? Pediatric Nurse Qualifications Chameleon's Journey Grief Camp More Available 24/7 • 365 Days a Year • Call Us Anytime: 833.839.1113 What is our Pediatric Care program? What is our Pediatric Care program? Compassionate, best-in-class care, for our children... VIA Health Partners is committed to providing compassionate care to people of all ages. We are one of only a few hospice and palliative care programs in the United States that provides a specialized program of care for seriously ill children and perinatal patients and we are the only dedicated pediatric program in our area. We are a licensed provider of Kids Path®, a unique program founded in Greensboro, NC that offers a different approach for care and support. Team-oriented care is offered by a nurse, social worker, volunteer, and other specialists as needed, such as a chaplain or therapist. Call us at 833.839.1113 for more information or to schedule a consultation. More resources: Caregiver Resources >> Patient & Family Resources >> KidsPath YouTube Video >> KidsPath® KidsPath® Children with illnesses need the type of care that only our KidsPath ® program can provide... All children need special care. Children with illnesses, however, need the type of care that only our KidsPath® program can provide. KidsPath is a unique program for children, ranging in age from infancy to eighteen years of age, who are living with a serious illness or condition. Our pediatric care team offers physical, emotional, and spiritual care with a goal of enhancing the quality of life for children and teens and also their families. A KidsPath staff RN can make intermittent home visits (as ordered by a doctor). KidsPath team members may include a social worker, nursing assistant, physical therapist, and other disciplines as ordered, to meet specific treatment goals. A physician's order is required for home care services. Call us at 833.839.1113 for more information or to schedule a consultation. More resources: VIA Health Partners Service Area >> VIA Health Partners Office Locations >> VIA Health Partners Hospice Houses >> How is KidsPath®paid for? How is KidsPath® paid for? Community contributions and limited reimbursement from insurance and Medicaid have enabled VIA Health Partners to offer the community this comprehensive and specialized program which incorporates direct care for ill children in their homes and support services for families and grieving children. We also rely on community donations for support of our KidsPath program. Thank you for your financial support and for attending events that benefit our patients and their families. Your support helps us to continue our mission to care for the children who need us. Call us at 833.839.1113 for more information or to schedule a consultation. Pediatric Nurse Qualifications What type of qualifications do pediatric nurses have at VIA Health Partners? Our Registered Nurses are nationally Certified Hospice and Palliative Pediatric Nurses (CHPPN). Click here to view an innovative YouTube video by Adeline Brady, which explains the benefits of KidsPath. Call us at 833.839.1113 for more information or to schedule a consultation. Chameleon's Journey Grief Camp Chameleon's Journey Grief Camp Chameleon's Journey is a grief camp for children and teens... VIA Health Partners offers bereavement and grief support services for children. Through counseling sessions as well as our Chameleon's Journey Grief Camp for children and teens, we offer specialized care for children who have suffered a significant loss. Call us at 833.839.1113 for more information or to schedule a consultation. More resources: Youth Grief Resources >> Chameleon's Journey Grief Camp Website >>

Understand the importance of Advance Care Directives with VIA Health Partners. Learn how to plan your care decisions and ensure your wishes are honored. Advance Care Planning Honoring the wishes of your loved one. Advance care directives provide clarity for when the time comes to use them. Advance Directive Health Care Power of Attorney Advance Directive for a Natural Death (Living Will) Do Not Resuscitate (DNR) Medical Orders for Scope of Treatment (MOST) Physician Orders for Scope of Treatment (POST) Additional Resources More Available 24/7 • 365 Days a Year • Call Us Anytime: 833.839.1113 Advance Directive Advance Directive When the time comes, advance directives help honor the wishes of your loved one... An advance directive is a legal document that outlines choices about being kept alive by artificial means when suffering from a terminal illness, permanent brain damage, or advanced dementia. Such documents are utilized when we lose decision-making capacity. While many of us have strong opinions about whether we would like to receive these types of treatments in an attempt to keep us alive, few of us actually take the steps to ensure that our wishes are honored. Studies have found that most of us would refuse to be kept alive by artificial means if we have dementia or a terminal illness*. Studies have also found that only 50% of terminally ill patients execute advance directives**. However, there are several easily completed documents that will allow loved ones to understand a patient's wishes regarding end-of-life care, even if the patient lacks decision-making capacity. The state of North Carolina recognizes two advance directive documents. Revised in 2007, they are the Heath Care Power of Attorney and the Living Will. These documents are legal when they are completed by an individual with decision-making capacity, signed by two witnesses, and notarized. There are also two medical orders recognized by North Carolina. They are the Do Not Resuscitate (DNR) and Medical Orders for Scope of Treatment (MOST) forms. These forms are obtained from the physician or healthcare provider. Health Care Power of Attorney Health Care Power of Attorney The Health Care Power of Attorney allows a person to name someone to make healthcare decisions for them, should the person be unable to communicate their wishes. Advance Directive for a Natural Death (Living Will) Advance Directive for a Natural Death (Living Will) The Living Will should be used as instructions for the future for anyone who would like their healthcare providers to withhold or withdraw life-prolonging measures in certain situations. There is no legal requirement that anyone execute a living will. Do Not Resuscitate (DNR) Do Not Resuscitate (DNR) The DNR form is a medical order that communicates a person’s desire to forgo cardiopulmonary resuscitation should their heart stop beating and they stop breathing. It is utilized outside the hospital setting, and is bright yellow with a red stop sign in the middle. Medical Orders for Scope of Treatment (MOST) Medical Orders for Scope of Treatment (MOST) In North Carolina the MOST form is a medical order that describes a patient's end-of-life plan of care. It is intended for patients experiencing a terminal illness with a prognosis of less than one year. Since it is a medical order, any physician in any setting can follow the orders. It is also bright pink so that it can be easily identified. Physician Orders for Scope of Treatment (POST) Physician Orders for Scope of Treatment (POST) In South Carolina a POST form is a designated document designed for use as part of Advance Care Planning (ACP) and consists of a set of medical orders signed by a patient’s physician addressing key medical decisions consistent with patient goals of care concerning treatment at the end-of-life that is portable and valid across health care settings. A POST form should be completed by a trained facilitator or qualified health care professional in conversation with the patient. Additional Resources Additional Resources If you would like more information about end-of-life planning, these websites will also help: National Hospice and Palliative Care Organization (NHPCO) - www.nhpco.org Association for Home & Hospice Care of North Carolina - www.ahhcnc.org North Carolina Medical Society - End of Life Resources - www.ncmedsoc.org North Carolina Department of the Secretary of State - Advance Health Care Directive Registry North Carolina Department of Health and Human Services - Division of Medical Assistance __________________________ * SUPPORT Principal Investigators. "A Controlled Trial to Improve Care for Seriously Ill Hospitalized Patients: The Study to Understand Prognoses and Preferences for Outcomes and Risks of Treatment." Journal of the American Medical Association, 274: 1591-1598. ** Degenholtz HD, Arnold RA, Meisel A, Lave JR. "Persistance of Racial Disparities in Advance Care Plan Documents Among Nursing Home Residents." Journal of the American Geriatrics Society, 50: 378-381, 2002

Explore youth grief resources from VIA Health Partners. We offer support and guidance to help children and teens navigate the challenges of grief with care and understanding. Youth Grief Resources We understand the needs of grieving children and teens are unique. VIA Tools, Resources, & Programs Youth Grief Resources Chameleon's Journey Grief Camp More Available 24/7 • 365 Days a Year • Call Us Anytime: 833.839.1113 VIA Tools, Resources, & Programs VIA Tools, Resources, & Programs Grief Support >> You are not alone. We listen . We support . We care . Grief is a normal, natural response to the loss of someone or something important. It is unique to the person experiencing it and is as individual as the relationship that brought it about. Because of this uniqueness and individuality, there is no set timetable for how a person goes through the process. Likewise, what is helpful for some people may not be helpful for others. Wherever you may be in the grief process, know you have support any time you need it. Youth Grief Resources Youth Grief Resources We understand the that the needs of grieving children and teens are unique and offer grief support through counseling and our Chameleon's Journey Grief Camp. Youth Grief Care Program & Resources Chameleon's Journey................ www.chameleonsjourney.org The Doughy Center.................... www.dougy.org

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Todd Fontenot, Vice President & CFO, VIA Health Partners Vice President & CFO Todd Fontenot About Todd Fontenot joined Hospice & Palliative Care Charlotte Region (HPCCR) as Chief Financial Officer in September 2018. In this position, Todd is responsible for the overall financial strategy and direction at HPCCR, as well as Facility and Materials Management. Prior to joining HPCCR, Todd held previous Hospice and Home Health CFO roles for Southern California based Mission Healthcare and Central California based Optimal Health Services. He also spent just over 8 years at Amedisys serving as the Regional Director of Financial Operations for the Midwest Region. Throughout his nearly 14-year career in Hospice and Home Health, Todd has established a reputation for building outstanding teams and for aligning financial and business metrics to support business strategy and high-growth. He holds a BS in Finance and MBA from Southeastern Louisiana University.

Physician Dr. Kelsey Nestor, MD HMDC About Dr. Nestor joined VIA Health Partners in 2025. Education University of Florida College of Medicine Residency Vanderbilt University Medical Center, Emergency Medicine Fellowship University of North Carolina Hospitals, Hospice & Palliative Medicine Board Certifications - Emergency Medicine - Hospice Medical Director Certification - Hospice & Palliative Medicine Honors & Awards - Alpha Omega Alpha Medical Honor Society - Gold Humanism Honor Society Personal Interests Reading, yoga, pilates, & chasing after my toddler

We care for your patients just as you would. Visit us to learn more about hospice or palliative care referrals. Physician Resources We care for your patients just as you would. Refer a Patient Request More Information Physician Information Physician FAQs More Available 24/7 • 365 Days a Year • Call Us Anytime: 833.839.1113 Physician Information Referring Your Patients What to Include When Referring a Patient Hospice Admissions Criteria Palliative Medicine Admissions Criteria Reimbursement for Services Community Education Hospice Care Admissions Criteria Individuals may be eligible for Hospice Care if they meet the following criteria: Individuals reside in VIA Health Partners 49-county service area throughout North & South Carolina Patients are referred and followed by their physician or healthcare provider, and have a life expectancy of six months or less. Referrals may also be made by patients or family members. Individuals live in assisted living residences or skilled nursing facilities and require end-of-life care Community Education VIA Health Partners is proud to offer our community a wide range of services and training. From end-of-life planning to grief topics, we continually provide educational opportunities to individuals and organizations within our service area. Professional Education We offer many educational opportunities free of charge to the communities we serve. Many of our presentations have been approved for continuing education units for CNAs by the N.C. Division of Facility Services. These presentations also provide social work and nurse contact hours. To schedule any of these sessions, or to inquire about additional educational resources we provide, please call us at 833.839.1113 or complete our online form to request a speaker. Community Education VIA Health Partners remains highly visible through an array of community outreach efforts. We offer community educational presentations on end-of-life planning, advance directives, grief in the workplace, and other topics to a wide variety of audiences every day. Our Education & Resource Managers are happy to visit your workplace, community of faith, or service organization to make a presentation on a variety of end-of-life topics. We have a listing of core presentations and all can be customized to your specific needs. This service is provided free of charge by VIA Health Partners. For more information or to schedule a presentation, please call us at 833.839.1113 or complete our online form to request a speaker. Two Easy Ways to Refer a Patient At VIA Health Partners, the well-being of your patients - members of the communities we support - is our top priority. You deserve peace of mind when referring patients to us, knowing that we will care for them just as you would. We have been providing end-of-life care as a singular focus since 1978. You can trust our expertise and devotion. VIA Health Partners offers your patients quality of life. Whether they need palliative care to help with serious illness or hospice care for end of life, their goals and wishes will be respected. We will provide an entire team of caring professionals who will take care of them - mind, body, and spirit. Making a referral is easy: Call us. 704.375.0100 We'll take it from there. Fax us. 704.335.3522 Use our Fax Cover Sheet to fax your patient referral . Need help? Complete a contact form with your name and phone number and we will call you to answer all of your questions. Palliative Medicine Admissions Criteria Patients may be eligible for Palliative Medicine if they meet the following criteria: Individuals reside in VIA Health Partners 49-county service area throughout North & South Carolina Individuals with a life-limiting illness desire care with a focus on comfort, pain and symptom management, and other supportive interventions Individuals have a palliative medicine referral from a physician What to Include When Referring a Patient VIA Health Partners (Main Office) 7845 Little Avenue Charlotte, NC 28226 Tel: 833.839.1113 | Fax: 704.335.3522 View all office locations here . If you are a physician, please fax the following items to 704.335.3522, along with the completed VIA Health Partners Fax Cover Sheet and Referral Form . History & Physical Form (H&P) for the patient Copy of the patients demographic sheet (face sheet) Progress notes or other patient documentation If you would like immediate assistance, please call us at 833.839.1113. Thank you for considering VIA Health Partners. During normal business hours, we will respond to your inquiry within four hours or less. For referrals after normal business hours and on weekends, please call 833.839.1113. Reimbursement for Services Covering Care Hospice care and palliative medicine services are routinely covered by Medicare and Medicaid. These services are also covered by most employer-provided health care plans, although the specific coverage will vary by plan. VIA Health Partners accept Medicare, Medicaid, and private insurance. Please check with your health care plan administrator to learn more about your own coverage for hospice care and palliative medicine services. VIA Health Partners believe that a patient’s financial situation should not be a barrier to receiving quality healthcare, so we provide need-based financial assistance that is funded through community support. If you have private insurance, VIA Health Partners will contact your insurance company prior to admission to determine your policy’s specific benefits. Our Managed Care Coordinator will be available to assist you or your loved one with any questions you may have regarding your private insurance benefits. Physician FAQs ! Widget Didn’t Load Check your internet and refresh this page. If that doesn’t work, contact us.

Pete Davies, Vice President & CIO, VIA Health Partners Vice President & CIO Pete Davies About A graduate of the University of Wales, Pete has more than two decades of experience in the field of Information Technology. As a consultant for a UK based systems integrator, Pete worked for seven years engineering solutions for SMEs with a particular focus on bespoke software development, data mining, and financial applications. After a brief contracting spell in the US following a 4000 mile relocation, Pete joined Hospice & Palliative Care Charlotte Region (HPCCR) in 2004 where he leads the Information Systems Department. Pete is a seasoned engineer, technologist and solution provider; well versed in data mining, application development, information security, contingency planning, communications, project management, and strategic technology planning.

Michael S. Bolewitz, PHARMD, MBA, Vice President & COO, VIA Health Partners Vice President & COO Michael S. Bolewitz, PHARMD MBA About Before joining Hospice & Palliative Care Charlotte Region (HPCCR) in 2008 as its first in-house pharmacist, Mike was the clinical pharmacist for Carolinas Specialty Hospital, now part of Atrium Health. Since 2013, Mike has served as HPCCR’s VP & Chief Operating Officer. A graduate of Duquesne University, Mike earned his Doctor of Pharmacy in 2002. Subsequently, he earned his MBA from Pfeiffer University and is also a Certified Hospice and Palliative Care Administrator (CHPCA). Mike has served as Board Chair for NCMedAssist and is a board member of the Association For Home & Hospice Care of NC. He also serves on the Pharmacy Steering Committee of the National Hospice and Palliative Care Organization. Mike has earned numerous awards including the Leslie Carswell Leader of the Year Award and Charlotte Business Journal’s Top 40 Under 40 award. He routinely presents at national and state conferences, establishing a reputation for delivering high-quality patient experiences while scaling operations to significant profitability in evolving and high-risk environments.

Whether you have just begun the conversation about Palliative Care or Hospice Care, or are caring for a loved one who has been receiving palliative or hospice care for a time, we offer a variety of resources for caregivers at all stages of the end-of-life journey. Patient & Family Resources When considering end-of-life care, know that you have support whenever you need it. VIA Tools, Resources, & Programs VIA Resource Documents Hospice, Palliative Care, & End-of-Life Organizations Specialty Care Resources Grief Resources More Available 24/7 • 365 Days a Year • Call Us Anytime: 833.839.1113 VIA Tools, Resources, & Programs VIA Tools, Resources, & Programs Whether you have just begun the conversation about Palliative Care or Hospice Care, or are caring for a loved one who has been receiving palliative or hospice care for a time, we offer a variety of resources for caregivers at all stages of the end-of-life journey. Hospice or Palliative Care? >> It can be difficult to know whether hospice care or palliative care is needed, and when the right time may be to make those healthcare decisions. By answering a few short and confidential questions, you can read more about what may be right for you or your loved one. Hospice Care >> Hospice is comfort-oriented care focused on quality of life for patients with a diagnosis of months, weeks, or days to live. We bring our care to you, whether in the home, assisted living community, long term care community, or hospital. Learn more about Hospice Care in the link above, or click the care path link below to read more about what Hospice Care with VIA Health Partners looks like. The VIA Hospice Care Path >> Palliative Care >> Palliative Care, or Palliative Medicine, helps those living with a serious illness maintain their quality of life while also providing support to family and loved ones. Learn more about Palliative Care in the link above, or click the care path link below to read more about what Palliative Care with VIA Health Partners looks like. The VIA Palliative Care Path >> Specialty Care We believe that each patient under our care deserves focused, tailored treatment designed to alleviate pain and symptoms unique to their diagnosis. We offer specialty care through our Dementia Care, KidsPath®(Pediatric Care), and Veteran Care programs. Dementia Care >> Pediatric Care >> Veteran Care >> Grief Support >> You are not alone. We listen . We support . We care . Grief is a normal, natural response to the loss of someone or something important. It is unique to the person experiencing it and is as individual as the relationship that brought it about. Because of this uniqueness and individuality, there is no set timetable for how a person goes through the process. Likewise, what is helpful for some people may not be helpful for others. Wherever you may be in the grief process, know you have support any time you need it. VIA Volunteer Program >> VIA Health Partners couldn't do what we do each day without our incredible volunteers. Through our volunteer program, we offer caregivers much-needed support. Learn more about the support our volunteers provide in the link above. Advance Care Directives >> Honoring the wishes of your loved one. We understand that talking about death and other end-of-life topics is difficult. Having conversations about advance care directives may be uncomfortable, but provide clarity when the time comes to utilize them. VIA Resource Documents VIA Resource Documents We offer caregivers a variety of documents to help at all stages of the end-of-life journey. The Final Journey >> The Final Journey is a 16-page book to aid in understanding and supporting those approaching the final stages of life. The information contained in The Final Journey shares insights on how the body prepares for the final journey. Checklist for Choosing the Right Hospice Provider >> Our checklist reviews 11 questions and answers to help you choose the hospice provider right for you and your loved one. Hospice Care - Dispelling the Myths >> Despite continual growth in awareness and access, society still harbors many myths about hospice and the care it provides. In this booklet, we review 10 of the most common myths about hospice care. Palliative Care - Dispelling the Myths >> Palliative Care as a specialty is a relatively new concept and often misunderstood. In this booklet, we review 8 of the most common myths about palliative care. Hospice, Palliative Care, & End-of-Life Organizations Hospice, Palliative Care, & End-of-Life Organizations There are many organizations that offer end-of-life resources and helpful information online. National Hospice and Palliative Care Organization (NHPCO) >> VIA Health Partners is a proud member of NHPCO, an organization dedicated to enhancing and expanding access to hospice and palliative care. Association for Home & Hospice Care of North Carolina (AHHC) >> VIA Health Partners is a proud member of AHHC of NC, an organization that advocates for patients, families, and providers in North Carolina. South Carolina Home Care & Hospice Association (SCHCHA) >> VIA Health Partners is a proud member of SCHCHA, an organization that advocates for patients, families, and providers in South Carolina. American Academy of Hospice and Palliative Medicine >> AAHPM is an organization that works to spread education and awareness of hospice and palliative care and further advancements in care. North Carolina Area Health Education Centers (NC AHEC) >> NC AHEC's vision is for everyone in North Carolina to be healthy and supported by an appropriate and well-trained health workforce that reflects the communities it serves. Carolinas Center for Hospice & End-of-Life Care >> National Institute on Aging >> North Carolina Medical Society - End of Life Resources >> North Carolina Department of the Secretary of State - Advance Health Care Directive Registry >> North Carolina Department of Health and Human Services - Division of Medical Assistance >> Specialty Care Resources Specialty Care Resources There are many resources available to those caring for a loved one with a specialty diagnosis. ALS Resources ALS Association Publications................. www.als.org Alzheimer's Resources Alzheimer's Association Publications...... www.alz.org Cancer Resources Cancer Care Publications...................... www.cancercare.org National Cancer Institute Publications.... www.cancer.gov Dementia Care Program >> Learn more about our Dementia Care program. Pediatric Care Program >> Learn more about our Pediatric Care program, KidsPath. Veteran Care Program & Resources >> We Honor Veterans Program......... www.wehonorveterans.org Complete Guide for Veteran Seniors............. www.aging.com Grief Resources Grief Resources Wherever you may be in the grief process, know you have support any time you need it. Grief Care Program & Resources >> What's Your Grief................. www.whatsyourgrief.com Compassionate Friends........ www.compassionatefriends.org Grief.com............................ www.grief.com Caring Connections.............. www.caringinfo.org Grief Support Group Event Calendar >> Youth Grief Care Program & Resources >> Chameleon's Journey................ www.chameleonsjourney.org The Doughy Center.................... www.dougy.org

Submit a referral to VIA Health Partners. We are here to support you and your loved ones through every stage of end-of-life care with compassion and dignity. Referral Form VIA Health Partners (Main Office) 7845 Little Avenue Charlotte, NC 28226 Tel: 833.839.1113 | Fax: 704.335.3522 View all office locations here . If you are referring yourself, a family member, or a loved one, please complete the form below. For privacy reasons, we ask that you do not include ANY personal health information in your form submission. If you would like immediate assistance, please call us at 833.839.1113. Thank you for considering VIA Health Partners. During normal business hours, we will respond to your inquiry within four hours or less. For referrals after normal business hours and on weekends, please call 833.839.1113. Name: Company: Email: Phone: Address: Subject: Message: I am interested in... * Required Referring myself Referring a family member Referring a loved one Please choose the service(s) you are interested in: * Required Hospice Care Journeys Palliative Care Specialty Care (Veteran Care, Pediatric Care) Grief Support Hospice House / Inpatient Care Submit Thank you for your message. We look forward to responding to you shortly.