Understand the importance of Advance Care Directives with VIA Health Partners. Learn how to plan your care decisions and ensure your wishes are honored. Advance Care Planning Honoring the wishes of your loved one. Advance care directives provide clarity for when the time comes to use them. Advance Directive Health Care Power of Attorney Advance Directive for a Natural Death (Living Will) Do Not Resuscitate (DNR) Medical Orders for Scope of Treatment (MOST) Physician Orders for Scope of Treatment (POST) Additional Resources More Available 24/7 • 365 Days a Year • Call Us Anytime: 833.839.1113 Advance Directive Advance Directive When the time comes, advance directives help honor the wishes of your loved one... An advance directive is a legal document that outlines choices about being kept alive by artificial means when suffering from a terminal illness, permanent brain damage, or advanced dementia. Such documents are utilized when we lose decision-making capacity. While many of us have strong opinions about whether we would like to receive these types of treatments in an attempt to keep us alive, few of us actually take the steps to ensure that our wishes are honored. Studies have found that most of us would refuse to be kept alive by artificial means if we have dementia or a terminal illness*. Studies have also found that only 50% of terminally ill patients execute advance directives**. However, there are several easily completed documents that will allow loved ones to understand a patient's wishes regarding end-of-life care, even if the patient lacks decision-making capacity. The state of North Carolina recognizes two advance directive documents. Revised in 2007, they are the Heath Care Power of Attorney and the Living Will. These documents are legal when they are completed by an individual with decision-making capacity, signed by two witnesses, and notarized. There are also two medical orders recognized by North Carolina. They are the Do Not Resuscitate (DNR) and Medical Orders for Scope of Treatment (MOST) forms. These forms are obtained from the physician or healthcare provider. Health Care Power of Attorney Health Care Power of Attorney The Health Care Power of Attorney allows a person to name someone to make healthcare decisions for them, should the person be unable to communicate their wishes. Advance Directive for a Natural Death (Living Will) Advance Directive for a Natural Death (Living Will) The Living Will should be used as instructions for the future for anyone who would like their healthcare providers to withhold or withdraw life-prolonging measures in certain situations. There is no legal requirement that anyone execute a living will. Do Not Resuscitate (DNR) Do Not Resuscitate (DNR) The DNR form is a medical order that communicates a person’s desire to forgo cardiopulmonary resuscitation should their heart stop beating and they stop breathing. It is utilized outside the hospital setting, and is bright yellow with a red stop sign in the middle. Medical Orders for Scope of Treatment (MOST) Medical Orders for Scope of Treatment (MOST) In North Carolina the MOST form is a medical order that describes a patient's end-of-life plan of care. It is intended for patients experiencing a terminal illness with a prognosis of less than one year. Since it is a medical order, any physician in any setting can follow the orders. It is also bright pink so that it can be easily identified. Physician Orders for Scope of Treatment (POST) Physician Orders for Scope of Treatment (POST) In South Carolina a POST form is a designated document designed for use as part of Advance Care Planning (ACP) and consists of a set of medical orders signed by a patient’s physician addressing key medical decisions consistent with patient goals of care concerning treatment at the end-of-life that is portable and valid across health care settings. A POST form should be completed by a trained facilitator or qualified health care professional in conversation with the patient. Additional Resources Additional Resources If you would like more information about end-of-life planning, these websites will also help: Association for Home & Hospice Care of North Carolina - www.ahhcnc.org North Carolina Medical Society - End of Life Resources - www.ncmedsoc.org North Carolina Department of the Secretary of State - Advance Health Care Directive Registry North Carolina Department of Health and Human Services - Division of Medical Assistance __________________________ * SUPPORT Principal Investigators. "A Controlled Trial to Improve Care for Seriously Ill Hospitalized Patients: The Study to Understand Prognoses and Preferences for Outcomes and Risks of Treatment." Journal of the American Medical Association, 274: 1591-1598. ** Degenholtz HD, Arnold RA, Meisel A, Lave JR. "Persistance of Racial Disparities in Advance Care Plan Documents Among Nursing Home Residents." Journal of the American Geriatrics Society, 50: 378-381, 2002

Tara Connolly, Vice President Business Development, VIA Health Partners Vice President & Chief Growth Officer Tara Connolly About Tara joined Hospice & Palliative Care Charlotte Region (HPCCR) in 2016. Prior to joining HPCCR, Tara spent most of her business development career in the pathology diagnostics space working for small, private equity funded and large Fortune 500 diagnostic companies. Tara has earned numerous awards throughout her sales career including Rookie of the Year, multiple Top Performer awards, and Sales Director of the Year. Tara also spent many years training and developing sales professionals and is certified in Achieve Global Professional Selling Skills (PSS) and Miller Heiman Blue Sheet Selling. Tara is a graduate of East Carolina University and is based in Charlotte, NC with husband and two dogs. When not working, Tara enjoys spending time with family and friends, snow skiing, and cooking.

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VIA Health Partners promises to provide exceptional hospice and palliative care, to guide you and your family on this journey, and to respect your choices. Your comfort, needs, and wishes come first. You can count on us - where you need us and when you need us. ​ That is our promise. tailored treatment for a unique diagnosis... ...veteran care We believe that each patient under our care deserves focused, tailored treatment designed to alleviate pain and symptoms unique to their diagnosis. We offer specialty care through our Dementia Care, KidsPath®and Veteran Care programs. Refer Yourself or Loved One Request More Information What is our Veteran Care program? More Available 24/7 • 365 Days a Year • Call Us Anytime: 833.839.1113 What is our Veteran Care program? What is our Veteran Care program? We understand that our Veterans have unique needs and we proudly serve them... One out of every four individuals who die in the United States is a Veteran. And Veterans often have unique needs at end-of-life. VIA Health Partners staff members receive ongoing training throughout the year to address the unique healthcare needs of Veterans, both physical and emotional, including the psychological toll of war and how it impacts their end-of-life journey. In some cases, Veteran patients are paired with volunteers who have also served their country and share a unique and honorable bond. Each Veteran under our care receives acknowledgement for their service in a small, private observance that concludes with the presentation of a commemorative pin. The pin is our way of saying "thank you" to the brave men and women who have protected the freedom of our country. Call us at 833.839.1113 for more information or to schedule a consultation. More resources: Caregiver Resources >> Patient & Family Resources >> VIA Health Partners Service Area >> VIA Health Partners Office Locations >> VIA Health Partners Hospice Houses >> VIA Health Partners Veteran Volunteering Program >>

Thomas H. Atwood, Vice President Philanthropy, VIA Health Partners Vice President Philanthropy Thomas H. Atwood About For over nineteen years, Tom has helped donors and stakeholders connect with the organizations they love. A graduate of Florida State University, Tom began his fundraising career as the Executive Director of the Pi Kappa Phi Foundation, the charitable organization of one of the nation’s largest men’s college fraternities. While serving the fraternity, Tom oversaw all aspects of the fundraising operation including board development, annual support, planned giving, and capital giving. While leading the Pi Kappa Phi Foundation, Tom led or co-led three campaigns that sizably increased the assets of the organization. In 2015, Tom moved to the YMCA of Greater Charlotte where he leveraged his fundraising and donor cultivation experience to help the YMCA, among other things, make measurable advancements in their childhood literacy initiatives and other elements within the YMCA’s case for support. Originally from the greater Tampa Bay area, Tom has lived in Charlotte since the mid-1990’s and, along with his family, now calls the Queen City home. When he’s not working, Tom enjoys the outdoors, trying to replicate the woods and water experiences he had as a child growing up in Florida.

About Dr. Green joined VIA Health Partners in 2023. Education Michigan State University College of Osteopathic Medicine Residency Garden City Hospital - MCUCOM Board Certifications - Internal Medicine Physician Dr. Donnielle Green, MD

About Dr. McBryde joined VIA Health Partners in 2022. Education Davidson College - B.A. Science (1986) Medical University of South Carolina (1992) Residency Cook County Hospital, Emergency Medicine Fellowship Carolinas Medical Center, Sports Medicine Board Certifications - Emergency Medicine - Sports Medicine - Hospice Medical Director Physician Dr. John Peter (J.P.) McBryde, MD HMDC

Explore valuable caregiver resources from VIA Health Partners. Find support, information, and tools to help you provide compassionate care for your loved ones. Caregiver Resources Walking this path together . You are not alone on this journey. We support you each step of the way. VIA Tools, Resources, & Programs VIA Resource Documents VIA Care Guides Hospice, Palliative Care, & End-of-Life Organizations Specialty Care Resources Grief Resources More Available 24/7 • 365 Days a Year • Call Us Anytime: 833.839.1113 VIA Tools, Resources, & Programs VIA Tools, Resources, & Programs Whether you have just begun the conversation about Palliative Care or Hospice Care, or are caring for a loved one who has been receiving palliative or hospice care for a time, we offer a variety of resources for caregivers at all stages of the end-of-life journey. Hospice or Palliative Care? >> It can be difficult to know whether hospice care or palliative care is needed, and when the right time may be to make those healthcare decisions. By answering a few short and confidential questions, you can read more about what may be right for you or your loved one. Hospice Care >> Hospice is comfort-oriented care focused on quality of life for patients with a diagnosis of months, weeks, or days to live. We bring our care to you, whether in the home, assisted living community, long term care community, or hospital. Learn more about Hospice Care in the link above, or click the care path link below to read more about what Hospice Care with VIA Health Partners looks like. The VIA Hospice Care Path >> Palliative Care >> Palliative Care, or Palliative Medicine, helps those living with a serious illness maintain their quality of life while also providing support to family and loved ones. Learn more about Palliative Care in the link above, or click the care path link below to read more about what Palliative Care with VIA Health Partners looks like. The VIA Palliative Care Path >> Specialty Care We believe that each patient under our care deserves focused, tailored treatment designed to alleviate pain and symptoms unique to their diagnosis. We offer specialty care through our Dementia Care, KidsPath®(Pediatric Care), and Veteran Care programs. Dementia Care >> Pediatric Care >> Veteran Care >> Grief Support >> You are not alone. We listen . We support . We care . Grief is a normal, natural response to the loss of someone or something important. It is unique to the person experiencing it and is as individual as the relationship that brought it about. Because of this uniqueness and individuality, there is no set timetable for how a person goes through the process. Likewise, what is helpful for some people may not be helpful for others. Wherever you may be in the grief process, know you have support any time you need it. VIA Volunteer Program >> VIA Health Partners couldn't do what we do each day without our incredible volunteers. Through our volunteer program, we offer caregivers much-needed support. Learn more about the support our volunteers provide in the link above. Advance Care Directives >> Honoring the wishes of your loved one. We understand that talking about death and other end-of-life topics is difficult. Having conversations about advance care directives may be uncomfortable, but provide clarity when the time comes to utilize them. VIA Resource Documents VIA Resource Documents We offer caregivers a variety of documents to help at all stages of the end-of-life journey. The Final Journey >> The Final Journey is a 16-page book to aid in understanding and supporting those approaching the final stages of life. The information contained in The Final Journey shares insights on how the body prepares for the final journey. Checklist for Choosing the Right Hospice Provider >> Our checklist reviews 11 questions and answers to help you choose the hospice provider right for you and your loved one. Hospice Care - Dispelling the Myths >> Despite continual growth in awareness and access, society still harbors many myths about hospice and the care it provides. In this booklet, we review 10 of the most common myths about hospice care. Palliative Care - Dispelling the Myths >> Palliative Care as a specialty is a relatively new concept and often misunderstood. In this booklet, we review 8 of the most common myths about palliative care. VIA Care Guides VIA Care Guides Caring for a loved one at end-of-life can be filled with uncertainty. Here we offer care guides for the most common end-of-life symptoms so you can feel confident and empowered in caring for your loved one. Caregiver Care Guide - Anxiety >> A caregiver's guide to helping a loved one under hospice care with the symptoms of anxiety. Caregiver Care Guide - Constipation >> A caregiver's guide to helping a loved one under hospice care with the symptoms of constipation. Caregiver Care Guide - Dementia >> A caregiver's guide to helping a loved one under hospice care with the symptoms of dementia. Caregiver Care Guide - Pain >> A caregiver's guide to helping a loved one under hospice care with the symptoms of pain. Caregiver Care Guide - Seizures >> A caregiver's guide to helping a loved one under hospice care with the symptoms of seizures. Caregiver Care Guide - Trouble Breathing >> A caregiver's guide to helping a loved one under hospice care with the symptoms of trouble with breathing. Hospice, Palliative Care, & End-of-Life Organizations Hospice, Palliative Care, & End-of-Life Organizations There are many organizations that offer end-of-life resources and helpful information online. Association for Home & Hospice Care of North Carolina (AHHC) >> VIA Health Partners is a proud member of AHHC of NC, an organization that advocates for patients, families, and providers in North Carolina. South Carolina Home Care & Hospice Association (SCHCHA) >> VIA Health Partners is a proud member of SCHCHA, an organization that advocates for patients, families, and providers in South Carolina. American Academy of Hospice and Palliative Medicine >> AAHPM is an organization that works to spread education and awareness of hospice and palliative care and further advancements in care. North Carolina Area Health Education Centers (NC AHEC) >> NC AHEC's vision is for everyone in North Carolina to be healthy and supported by an appropriate and well-trained health workforce that reflects the communities it serves. Carolinas Center for Hospice & End-of-Life Care >> National Institute on Aging >> North Carolina Medical Society - End of Life Resources >> North Carolina Department of the Secretary of State - Advance Health Care Directive Registry >> North Carolina Department of Health and Human Services - Division of Medical Assistance >> Specialty Care Resources Specialty Care Resources There are many resources available to those caring for a loved one with a specialty diagnosis. ALS Resources ALS Association Publications................. www.als.org Alzheimer's Resources Alzheimer's Association Publications...... www.alz.org Cancer Resources Cancer Care Publications...................... www.cancercare.org National Cancer Institute Publications.... www.cancer.gov Dementia Care Program >> Learn more about our Dementia Care program. Pediatric Care Program >> Learn more about our Pediatric Care program, KidsPath. Veteran Care Program & Resources >> Grief Resources Grief Resources Wherever you may be in the grief process, know you have support any time you need it. Grief Care Program & Resources >> What's Your Grief................. www.whatsyourgrief.com Compassionate Friends........ www.compassionatefriends.org Grief.com............................ www.grief.com Caring Connections.............. www.caringinfo.org Grief Support Group Event Calendar >> Youth Grief Care Program & Resources >> Chameleon's Journey................ www.chameleonsjourney.org The Doughy Center.................... www.dougy.org

About Dr. Fisher joined VIA Health Partners in 2016. Education Wake Forest University - B.A. Biology Wake Forest University School of Medicine (2003) Residency Wake Forest University Baptist Medical Center, Emergency Medicine Board Certifications - Hospice Medical Director - Emergency Medicine Personal Interests Traveling internationally with family, medical mission trips, & being active outdoors Physician Dr. Christen (Chrissie) J. Fisher, MD HMDC

Physician Dr. Hunter Hoover, MD About Dr. Hoover joined VIA Health Partners in 2025. Education University of North Carolina at Chapel Hill - B.A. Zoology (1984) University of North Carolina Medical School (1988) Residency Eastern Virginia Medical School, General Surgery (1989) Medical University of South Carolina, Otolaryngology (1993) Board Certifications - Otolaryngology Honors & Awards - Best Doctors in America, 2007 - Present - Business North Carolina Best Doctors, 2013 - Present - Castle Connolly Regional Top Doctors, 2005 - Present - Charlotte Magazine Top Doctors, 2003 - Present Personal Interests Spending time & traveling with family, leading faith-based men's small groups, attending live music events & festivals

Explore youth grief resources from VIA Health Partners. We offer support and guidance to help children and teens navigate the challenges of grief with care and understanding. Youth Grief Resources We understand the needs of grieving children and teens are unique. VIA Tools, Resources, & Programs Youth Grief Resources Chameleon's Journey Grief Camp More Available 24/7 • 365 Days a Year • Call Us Anytime: 833.839.1113 VIA Tools, Resources, & Programs VIA Tools, Resources, & Programs Grief Support >> You are not alone. We listen . We support . We care . Grief is a normal, natural response to the loss of someone or something important. It is unique to the person experiencing it and is as individual as the relationship that brought it about. Because of this uniqueness and individuality, there is no set timetable for how a person goes through the process. Likewise, what is helpful for some people may not be helpful for others. Wherever you may be in the grief process, know you have support any time you need it. Youth Grief Resources Youth Grief Resources We understand the that the needs of grieving children and teens are unique and offer grief support through counseling and our Chameleon's Journey Grief Camp. Youth Grief Care Program & Resources Chameleon's Journey................ www.chameleonsjourney.org The Doughy Center.................... www.dougy.org

VIA Health Partners offers end-of-life care wherever a patient calls home. We also offer hospice care in peaceful, home-like settings at our 6 hospice houses. hospice care in a peaceful, home-like setting Inpatient Care Photo: Levine & Dickson Hospice House - Huntersville Refer Yourself or Loved One Request More Information LDHH Aldersgate (NC) LDHH Huntersville (NC) LDHH Southminster (NC) LDHH Wendover (NC) Testa Hospice House (NC) Laurens Hospice House (SC) More Available 24/7 • 365 Days a Year • Call Us Anytime: 833.839.1113 North Carolina Inpatient hospice care is available at 5 locations in North Carolina. Click a location below to view details, or scroll on to view all VIA hospice houses. ► Levine & Dickson Hospice House at Aldersgate ► Levine & Dickson Hospice House - Huntersville ► Levine & Dickson Hospice House at Southminster ► Testa Family Hospice House ► Levine & Dickson Hospice House - Wendover South Carolina Inpatient hospice care is available at 1 location in South Carolina. Click the location below to view details, or scroll on to view all VIA hospice houses. ► Laurens County Hospice House Levine & Dickson Hospice House at Aldersgate GPS for Driving Directions Address: 1825 Eastway Drive Charlotte, NC 28215 Physical Address: 3211 Bishops Way Ln., Ste. 1000 Charlotte, NC 28215 Ph: 704.375.0100 Team Station: 704.945.9940 Directions >> View Photos >> Visit Website >> Aldersgate Huntersville Levine & Dickson Hospice House - Huntersville 11900 Vanstory Drive Huntersville, NC 28078 Ph: 704.375.0100 Fx: 704.887.6334 Team Station: 704.887.6334 Directions >> View Photos >> Visit Website >> Southminster Levine & Dickson Hospice House at Southminster 8919 Park Road Charlotte, NC 28210 Ph: 704.375.0100 Team Station: 704.945.9900 Directions >> View Photos >> Visit Website >> Testa Testa Family Hospice House 321 Kings Mountain Boulevard Kings Mountain, NC 28086 Ph: 704.751.3918 Team Station: 704.751.3918 Directions >> View Photos >> Visit Website >> Wendover Levine & Dickson Hospice House - Wendover 953 Wendover Heights Drive Shelby, NC 28150 Ph: 704.487.7018 Team Station: 704.487.7018 Directions >> View Photos >> Visit Website >> Laurens Laurens County Hospice House 1304 Springdale Drive Clinton, SC 29325 Ph: 864.833.6287 Team Station: 864.938.0035 Directions >> View Photos >> Visit Website >>