Search Results

A fulfilling career awaits at VIA Health Partners! Visit us to learn more about available career opportunities and apply. make a difference Careers VIA Health Partners is an employer you can be proud of with a caring and compassionate team dedicated to end-of-life patient care. We serve 38 counties across North and South Carolina. Our job postings for our service area are split into three regions, our Charlotte Region, Cleveland Region, and Laurens Region. Scroll on to learn more, or view the next slides for links to learn more! View Careers by Region & Apply An Employer You Can Be Proud Of Employee Benefits Packages Team Testimonials More Available 24/7 • 365 Days a Year • Call Us Anytime: 833.839.1113 View Careers & Apply View Region Job Postings & Apply >> Charlotte Region Our Charlotte Region includes Cabarrus, Catawba, Gaston, Iredell, Lincoln, Mecklenburg, Stanly, and Union County in North Carolina and Chester, Chesterfield, Fairfield, Kershaw, Lancaster, and York County in South Carolina. View Region Job Postings & Apply >> Cleveland Region Our Cleveland Region includes Burke, Caldwell, Cleveland, McDowell, Polk, and Rutherford County in North Carolina. View Region Job Postings & Apply >> Laurens Region Our Laurens Region includes Abbeville, Anderson, Cherokee, Greenville, Greenwood, Laurens, Newberry, Oconee, Pickens, Saluda, Spartanburg, and Union County in South Carolina. An Employer You Can Be Proud Of A fully accredited, non-profit hospice with deemed status. . . We are proud to have been named by the Charlotte Business Journal as one of the healthiest employers in the city. We offer a competitive and comprehensive compensation and benefits package. We value and respect the dignity of every person and pride ourselves on providing exceptional care for our patients and their families. We encourage work/life balance and provide: Reasonable working hours with up to 28 days PTO in your first year Employee recognition program Continuing education opportunities Employee Benefits Packages Flexible benefits programs that work for you. . . At VIA Health Partners, we offer a flexible benefits plan for our employees. The cafeteria-style plan allows each person to customize benefits according to family priorities. Medical Benefits VIA Health Partners offers a comprehensive BCBS Plan, including prescription drug coverage, mental health, and substance abuse services. Dental Benefits Both dental high and dental low plans are offered through BCBS. Vision Benefits Vision benefits are offered through BCBS 20/20. Health Savings Account If enrolled in the High Deductible Plan (HDHP), you can participate in the Health Savings Account. Holidays and Paid Time Off (PTO) VIA Health Partners offers a generous PTO plan for employees that work 20 hours or more per week. We also allow time off for major holidays. 403 (b) Plan VIA Health Partners offers all employees a 403(b) plan called the Hospice & Palliative Care Charlotte Region Savings and Incentive Partnership Plan. Critical Illness Coverage Under the Critical Illness Coverage plan, you are provided cash benefits regardless of any other medical coverage you may have and you decide how to use the money. This supplemental coverage helps pay for the indirect costs of medical treatment such as the loss of wages, transportation and lodging for non-local treatments, and experimental treatments. Employee Assistance Program VIA Health Partners provides employees and all household members an employee assistance program. This is a free and confidential service. This service may be used for stress management, marital/family issues, financial concerns, alcohol and/or drug abuse, job/career issues, communication skills, parenting, legal issues, personal/emotional concerns, grief and loss, etc. Flexible Spending Accounts To help reduce the health and dental cost to employees, VIA Health Partners sponsors a Section 125 Plan. This plan allows employees to use pre-tax dollars to pay for medical and dental expenses (premiums, co-pays, co-insurance, and deductibles) as well as child care expenses. Short Term Disability This is a free benefit, paid for by VIA Health Partners. Long Term Disability VIA Health Partners employees may purchase this optional protection. Life and Accidental Death & Dismemberment Coverage VIA Health Partners offers a free $50,000 policy with an option to purchase additional coverage. Voluntary Group Accident Insurance VIA Health Partners employees may purchase additional accidental insurance at a group rate. Team Testimonials See what our team says about working for hospice. . . An Employer You Can Be Proud Of Employee Benefits Packages Team Testimonials " I have had the opportunity to work for HPCCR for 17 years and I'm daily reminded of why I love what I do. Through working with HPCCR, I have had the privilege of caring for individuals from birth through youth in our Kids Path program and with our adult population as a case manager. HPCCR fosters a team approach so we can not only travel the end-of-life journey with our patients and families through a multidisciplinary approach but as a team, we support each other. I'm often asked why I do what I do, and the answer is simple...why WOULDN'T I do what I do! I'm the one on the end of receiving the blessings! Thank you for allowing me to share." - Cyndi B., Staff Nurse, HPCLC

Explore youth grief resources from VIA Health Partners. We offer support and guidance to help children and teens navigate the challenges of grief with care and understanding. Youth Grief Resources We understand the needs of grieving children and teens are unique. VIA Tools, Resources, & Programs Youth Grief Resources Chameleon's Journey Grief Camp More Available 24/7 • 365 Days a Year • Call Us Anytime: 833.839.1113 VIA Tools, Resources, & Programs VIA Tools, Resources, & Programs Grief Support >> You are not alone. We listen . We support . We care . Grief is a normal, natural response to the loss of someone or something important. It is unique to the person experiencing it and is as individual as the relationship that brought it about. Because of this uniqueness and individuality, there is no set timetable for how a person goes through the process. Likewise, what is helpful for some people may not be helpful for others. Wherever you may be in the grief process, know you have support any time you need it. Youth Grief Resources Youth Grief Resources We understand the that the needs of grieving children and teens are unique and offer grief support through counseling and our Chameleon's Journey Grief Camp. Youth Grief Care Program & Resources Chameleon's Journey................ www.chameleonsjourney.org The Doughy Center.................... www.dougy.org

Explore valuable caregiver resources from VIA Health Partners. Find support, information, and tools to help you provide compassionate care for your loved ones. Caregiver Resources Walking this path together . You are not alone on this journey. We support you each step of the way. VIA Tools, Resources, & Programs VIA Resource Documents VIA Care Guides Hospice, Palliative Care, & End-of-Life Organizations Specialty Care Resources Grief Resources More Available 24/7 • 365 Days a Year • Call Us Anytime: 833.839.1113 VIA Tools, Resources, & Programs VIA Tools, Resources, & Programs Whether you have just begun the conversation about Palliative Care or Hospice Care, or are caring for a loved one who has been receiving palliative or hospice care for a time, we offer a variety of resources for caregivers at all stages of the end-of-life journey. Hospice or Palliative Care? >> It can be difficult to know whether hospice care or palliative care is needed, and when the right time may be to make those healthcare decisions. By answering a few short and confidential questions, you can read more about what may be right for you or your loved one. Hospice Care >> Hospice is comfort-oriented care focused on quality of life for patients with a diagnosis of months, weeks, or days to live. We bring our care to you, whether in the home, assisted living community, long term care community, or hospital. Learn more about Hospice Care in the link above, or click the care path link below to read more about what Hospice Care with VIA Health Partners looks like. The VIA Hospice Care Path >> Palliative Care >> Palliative Care, or Palliative Medicine, helps those living with a serious illness maintain their quality of life while also providing support to family and loved ones. Learn more about Palliative Care in the link above, or click the care path link below to read more about what Palliative Care with VIA Health Partners looks like. The VIA Palliative Care Path >> Specialty Care We believe that each patient under our care deserves focused, tailored treatment designed to alleviate pain and symptoms unique to their diagnosis. We offer specialty care through our Dementia Care, KidsPath®(Pediatric Care), and Veteran Care programs. Dementia Care >> Pediatric Care >> Veteran Care >> Grief Support >> You are not alone. We listen . We support . We care . Grief is a normal, natural response to the loss of someone or something important. It is unique to the person experiencing it and is as individual as the relationship that brought it about. Because of this uniqueness and individuality, there is no set timetable for how a person goes through the process. Likewise, what is helpful for some people may not be helpful for others. Wherever you may be in the grief process, know you have support any time you need it. VIA Volunteer Program >> VIA Health Partners couldn't do what we do each day without our incredible volunteers. Through our volunteer program, we offer caregivers much-needed support. Learn more about the support our volunteers provide in the link above. Advance Care Directives >> Honoring the wishes of your loved one. We understand that talking about death and other end-of-life topics is difficult. Having conversations about advance care directives may be uncomfortable, but provide clarity when the time comes to utilize them. VIA Resource Documents VIA Resource Documents We offer caregivers a variety of documents to help at all stages of the end-of-life journey. The Final Journey >> The Final Journey is a 16-page book to aid in understanding and supporting those approaching the final stages of life. The information contained in The Final Journey shares insights on how the body prepares for the final journey. Checklist for Choosing the Right Hospice Provider >> Our checklist reviews 11 questions and answers to help you choose the hospice provider right for you and your loved one. Hospice Care - Dispelling the Myths >> Despite continual growth in awareness and access, society still harbors many myths about hospice and the care it provides. In this booklet, we review 10 of the most common myths about hospice care. Palliative Care - Dispelling the Myths >> Palliative Care as a specialty is a relatively new concept and often misunderstood. In this booklet, we review 8 of the most common myths about palliative care. VIA Care Guides VIA Care Guides Caring for a loved one at end-of-life can be filled with uncertainty. Here we offer care guides for the most common end-of-life symptoms so you can feel confident and empowered in caring for your loved one. Caregiver Care Guide - Anxiety >> A caregiver's guide to helping a loved one under hospice care with the symptoms of anxiety. Caregiver Care Guide - Constipation >> A caregiver's guide to helping a loved one under hospice care with the symptoms of constipation. Caregiver Care Guide - Dementia >> A caregiver's guide to helping a loved one under hospice care with the symptoms of dementia. Caregiver Care Guide - Pain >> A caregiver's guide to helping a loved one under hospice care with the symptoms of pain. Caregiver Care Guide - Seizures >> A caregiver's guide to helping a loved one under hospice care with the symptoms of seizures. Caregiver Care Guide - Trouble Breathing >> A caregiver's guide to helping a loved one under hospice care with the symptoms of trouble with breathing. Hospice, Palliative Care, & End-of-Life Organizations Hospice, Palliative Care, & End-of-Life Organizations There are many organizations that offer end-of-life resources and helpful information online. National Hospice and Palliative Care Organization (NHPCO) >> VIA Health Partners is a proud member of NHPCO, an organization dedicated to enhancing and expanding access to hospice and palliative care. Association for Home & Hospice Care of North Carolina (AHHC) >> VIA Health Partners is a proud member of AHHC of NC, an organization that advocates for patients, families, and providers in North Carolina. South Carolina Home Care & Hospice Association (SCHCHA) >> VIA Health Partners is a proud member of SCHCHA, an organization that advocates for patients, families, and providers in South Carolina. American Academy of Hospice and Palliative Medicine >> AAHPM is an organization that works to spread education and awareness of hospice and palliative care and further advancements in care. North Carolina Area Health Education Centers (NC AHEC) >> NC AHEC's vision is for everyone in North Carolina to be healthy and supported by an appropriate and well-trained health workforce that reflects the communities it serves. Carolinas Center for Hospice & End-of-Life Care >> National Institute on Aging >> North Carolina Medical Society - End of Life Resources >> North Carolina Department of the Secretary of State - Advance Health Care Directive Registry >> North Carolina Department of Health and Human Services - Division of Medical Assistance >> Specialty Care Resources Specialty Care Resources There are many resources available to those caring for a loved one with a specialty diagnosis. ALS Resources ALS Association Publications................. www.als.org Alzheimer's Resources Alzheimer's Association Publications...... www.alz.org Cancer Resources Cancer Care Publications...................... www.cancercare.org National Cancer Institute Publications.... www.cancer.gov Dementia Care Program >> Learn more about our Dementia Care program. Pediatric Care Program >> Learn more about our Pediatric Care program, KidsPath. Veteran Care Program & Resources >> We Honor Veterans Program......... www.wehonorveterans.org Complete Guide for Veteran Seniors............. www.aging.com Grief Resources Grief Resources Wherever you may be in the grief process, know you have support any time you need it. Grief Care Program & Resources >> What's Your Grief................. www.whatsyourgrief.com Compassionate Friends........ www.compassionatefriends.org Grief.com............................ www.grief.com Caring Connections.............. www.caringinfo.org Grief Support Group Event Calendar >> Youth Grief Care Program & Resources >> Chameleon's Journey................ www.chameleonsjourney.org The Doughy Center.................... www.dougy.org

Meet the compassionate and experienced leadership team at VIA Health Partners. Learn how our dedicated leaders guide our mission to provide exceptional care and support to our communities. President & CEO Peter A. Brunnick, CPA Read Bio >>> Chief Medical Officer Dr. Bridget Hiller Read Bi o >>> Vice President & Chief Operating Officer Michael S. Bo lewitz, PHARMD, MBA Read B io >>> Vice President & Chief Financial Officer Todd Fontenot Read Bio >>> Vice President & Chief Strategy Officer Dean Forman , MBA Read Bio >>> Vice President & Chief Information Officer Pete D avies Read Bio >>> Vice President & Chief Growth Officer Tara Connolly Read Bio >>> Vice President Philanthropy Thomas H. Atwood Read Bio >>> Vice President & Chief Human Resources Officer Cynthia L. Tilley, SPHR Read Bio >>>

Death and end-of-life topics raise many questions, especially when considering a hospice organization, that's why we've compiled as many answers as we can for you to review, in your time.  When you're ready, we're here to help. answers to our most frequently asked questions FAQs Death and end-of-life topics raise many questions, especially when considering a hospice organization, that's why we've compiled as many answers as we can for you to review, in your time. When you're ready, we're here to help. Refer Yourself or Loved One Request More Information Available 24/7 • 365 Days a Year • Call Us Anytime: 833.839.1113 General Service FAQs Admissions FAQs Credentials FAQs Ways to Help FAQs Additional FAQs Where is hospice care provided? VIA Health Partners provides hospice care in the home, in long-term care communities, in hospitals, and in our 6 inpatient hospice houses. What is Palliative Medicine? Palliative medicine is health care for individuals of any age who have a chronic, life-limiting illness. Palliative medicine is active care. It is care that aggressively seeks to improve quality of life by focusing on physical symptoms as well as emotional, social, and spiritual needs. While palliative medicine emphasizes pain control and other symptom management, patients do not have to forgo curative or restorative care. Palliative medicine also reaches out to address the needs of family members and caregivers to maximize support to the patient. Palliative medicine is provided by our Palliative Medicine Consultants program. What is the role of nurse on the hospice care team? Our staff nurses provide intermittent skilled nursing visits for pain and symptom management, plus education regarding care of the patient. How are the patient's personal care needs handled? When ordered by a physician, we provide certified, in-home aide services to help patients with personal care, including bathing, skin, mouth, and hair care. What is a "caregiving plan?" When a patient comes under hospice or palliative care, a plan of care is developed based on the needs of the patient and their family. This plan outlines the multilevel, clinical services that will be provided, and it is updated regularly to reflect the changing needs of the patient and family. What is the role of the medical social worker on the hospice care team? Our social workers provide counseling and support to the patient and family, including children, during this stressful time. Services may include assistance in identifying community resources, advice regarding financial, legal, and caregiving concerns that occur with a prolonged illness, as well as other individual services as appropriate. How is spiritual care provided? Our staff chaplains provide and/or coordinate spiritual care for patients and families by helping them find the spiritual comfort, strength, and hope consistent with their own values, beliefs, and practices. Spiritual care can also offer the support needed to explore, clarify, or resolve spiritual issues of concern. What bereavement or grief care services are available and to whom? We recognize the special needs of those who have experienced the death of a loved one, and we provide the individual and group support necessary to face grief. Grief services are available to families and loved ones of our patients, and are also available to anyone who resides in our community. What if the patient needs hospitalization? If hospitalization is needed, the care team will coordinate this transition and maintain contact with the patient and their family during the patient's stay in the hospital. We have contracts with all hospitals in our service area. What if a patient lives beyond six months? When the patient's physician signs the hospice certification, it signifies that he/she believes that, in their best medical estimate, life expectancy is six months or less if the illness takes its expected course. However, patients will not be discharged from our care if they exceed that time frame, as long as they meet the criteria for receiving hospice care. Does your organization care for children? VIA Health Partners is the only provider of a specialized children's program in our eight-county service area. The Kids Path® children's program specializes in caring for the unique needs of seriously ill children and their loved ones. What grief programs do you have for children? We offer individual sessions for children, grief camps for ages 7-16, and short term grief support groups in partnership with schools. What kind of community education is provided? Our specially trained staff and volunteers give presentations to civic groups, long term care communities, businesses, communities of faith, and other groups who want to learn more about our services and programs. For more information about arranging a speaker, please call 704.375.0100.

Equity Health is a team of clinicians, led by Nurse Practitioners, who deliver exceptional care where and when you need it. Our goal is to change the traditional healthcare model and have better results by reducing hospitalizations and ER visits, as well as increasing overall patient satisfaction. Home-Based Primary Care Equity Health is a team of clinicians, led by Nurse Practitioners, who deliver exceptional care where and when you need it. Our Goal. The goal of Equity Health is to change the traditional healthcare model and have better results by reducing hospitalizations and ER visits , as well as increasing overall patient satisfaction . Our Program. Our experienced Equity Health team of clinicians, led by Nurse Practitioners, help patients receive proactive primary care to monitor their health conditions in the safety and convenience of their homes , reducing the stress, anxiety, fatigue, and logistics of getting out to doctor's visits. Patients who receive regular, consistent care are better able to monitor chronic health conditions and can avoid stressful emergency room visits and hospitalizations . Home-based primary care is a critical service to help seniors retain independence and maintain their current living situation. We are experts at managing complex medical conditions with high touch primary care. Equity Health accepts Medicare, Medicaid, and most commercial insurance plans. Learn more... Our Services. Care you can trust. Medication Management Labs & Diagnostics Primary & Preventative Care Transitional Care Acute Illness Visits High Risk Patient Care Management Care Coordination Evening, Weekend, & Holiday Care and so much more. Learn more... As a Patient, You Receive... Sick Visits Labs & Diagnostic Tests Care for Chronic Conditions Home Visits as Appropriate Preventative Care Same Day Visits Medication Education 24/7 Access to Care and we accept most insurances. Learn more... High Quality Care, Anywhere . Equity Health, a VIA Health Partners company, provides high touch primary care to patients living with serious illness anywhere they call home. Our innovative care model reduces hospitalizations, rehospitalizations, and ED visits while increasing patient satisfaction. Learn more... Denver, NC 704.489.3440 fax 888.815.0892 275 N. NC-16 Business Hwy. Suite 104 Denver, NC 28037 Greensboro, NC 336.589.1223 fax 888.815.0892 3407-D W. Wendover Ave. Greensboro, NC 27407 Questions? Contact Us. 704.489.3440 www.equityhealthcares.com

Review VIA Health Partners' Donor Privacy Policy. Learn how we protect your personal information and ensure the confidentiality of your generous contributions. Donor Privacy Policy VIA Health Partners maintains the highest level of respect for the privacy of its donors. In furtherance of our commitment to honor your rights, we have developed this Donor Privacy Policy to guide our staff and volunteers on how they may and may not use your personal information. Please be aware that there are links to other web sites throughout our site for the purpose of providing more useful and complete information. VIA Health Partners has no control over the privacy policies and collection practices of those sites, and is not responsible for their content, collection and use of information, or freedom from errors or viruses. It is your responsibility to know when you are linking to a third party site, and to inform yourself of the privacy policy and information collection practices of those sites. We reserve the right to modify this privacy policy at any time, so please review it frequently. What Information W e Collect VIA Health Partners collects and uses various personal information from you that includes your name, title, company name, home and/or work addresses, telephone numbers, e-mail addresses, amount donated and for what purpose, your relationship to the deceased or honoree, and comments you share with our staff and volunteers. We abide by all donor requests and designations. In addition, when you visit our websites, our servers may collect data including the name of your Internet service provider, click sources, the websites that you visit from our site, and your Internet Protocol (IP) address. This information can be used to help diagnose problems with our server, to administer our website, to help identify you, and to gather broad demographic information. How We Use Your Information We will not sell, trade, or share your personal information with anyone for any purpose not related to the mission of VIA Health Partners , nor will we send mailings on behalf of other organizations. VIA Health Partners uses your contact information to: Thank you and issue receipts for your donations Notify honorees or their designees about gifts you make in their honor Inform you about fundraising opportunities, organization news, and other activities of VIA Health Partners Perform analysis and record keeping, including audits by external parties We allow you the option to have your name publicly associated with your donations unless you explicitly request that your donation be considered "anonymous." VIA Health Partners reserves the right to disclose your personal information in response to legal process, such as a court order or subpoena. Furthermore, any personal information you provide may be transferred in a merger, acquisition, restructuring, or other corporate transaction involving VIA Health Partners. We may also provide your contact information to third parties that perform functions on behalf of VIA Health Partners. If we do share your personal information with such third parties, we will specify that they are not to use your contact information for any other purpose. Security To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we maintain physical, electronic, and administrative safeguards to protect the information we collect from you. We have taken all standard industry precautions to protect you from the loss, misuse, or alteration of information you provide to us. In addition, access to donor financial information is limited to staff and volunteers who need to process those data. Your financial information is not shared with any person, organization, or group who does not need to access those data. Contact Us If you have questions about this Donor Privacy Policy or if you wish to alter the type, method, or frequency of our communications to you, please let us know by e-mailing donorprivacy@hpccr.org or calling 704.335.4328. Donor Bill of Rights VIA Health Partners subscribes to the Donor Bill of Rights. Philanthropy is based on voluntary action for the common good. It is a tradition of giving and sharing that is primary to the quality of life. To assure that philanthropy merits the respect and trust of the general public, and that donors and prospective donors can have full confidence in the not-for-profit organizations and causes they are asked to support, we declare that all donors have these rights: To be informed of the organization's mission, of the way the organization intends to use donated resources, and of its capacity to use donations effectively for their intended purposes. To be informed of the identity of those serving on the organization's governing board, and to expect the board to exercise prudent judgment in its stewardship responsibilities. To have access to the organization's most recent financial statements. To be assured their gifts will be used for the purposes for which they were given. To receive appropriate acknowledgment and recognition. To be assured that information about their donations is handled with respect and with confidentiality to the extent provided by law. To expect that all relationships with individuals representing organizations of interest to the donor will be professional in nature. To be informed whether those seeking donations are volunteers, employees of the organization or hired solicitors. To have the opportunity for their names to be deleted from mailing lists that an organization may intend to share. To feel free to ask questions when making a donation and to receive prompt, truthful and forthright answers. The text of this statement in its entirety was developed by the American Association of Fund-Raising Counsel (AAFRC), Association for Healthcare Philanthropy (AHP), Council for Advancement and Support of Education (CASE), and National Society of Fund Raising Executives (NSFRE). Privacy Policy Effective Date: December 1, 2009 If you have any questions about this privacy statement or this website, please contact us at donorprivacy@hpccr.org .

Michael S. Bolewitz, PHARMD, MBA, Vice President & COO, VIA Health Partners Vice President & COO Michael S. Bolewitz, PHARMD, MBA Before joining Hospice & Palliative Care Charlotte Region (HPCCR) in 2008 as its first in-house pharmacist, Mike was the clinical pharmacist for Carolinas Specialty Hospital, now part of Atrium Health. Since 2013, Mike has served as HPCCR’s VP & Chief Operating Officer. A graduate of Duquesne University, Mike earned his Doctor of Pharmacy in 2002. Subsequently, he earned his MBA from Pfeiffer University and is also a Certified Hospice and Palliative Care Administrator (CHPCA). Mike has served as Board Chair for NCMedAssist and is a board member of the Association For Home & Hospice Care of NC. He also serves on the Pharmacy Steering Committee of the National Hospice and Palliative Care Organization. Mike has earned numerous awards including the Leslie Carswell Leader of the Year Award and Charlotte Business Journal’s Top 40 Under 40 award. He routinely presents at national and state conferences, establishing a reputation for delivering high-quality patient experiences while scaling operations to significant profitability in evolving and high-risk environments.

Review VIA Health Partners' Non-Discrimination Policy. We are committed to providing inclusive, equitable care and services without discrimination. Notice of Nondiscrimination and Accessibility VIA Health Partners complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. VIA Health Partners does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. VIA Health Partners: • Provides free aids and services to people with disabilities to communicate effectively with us, such as: - Qualified sign language interpreters - Written information in other formats (large print, audio, accessible electronic formats, other formats) • Provides free language services to people whose primary language is not English, such as: - Qualified interpreters - Information written in other languages If you need these services, contact Cindy Tilley, Civil Rights Coordinator. If you believe that VIA Health Partners has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: Cindy Tilley, Civil Rights Coordinator PO Box 470408 Charlotte, NC 28247 1-704-375-0100, (TTY: call 1-800-835-5306) or hpccr.org You can file a grievance in person or by mail, or email. If you need help filing a grievance, Cindy Tilley, Civil Rights Coordinator is available to help you. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at: https://ocrportal.hhs.gov/ocr/portal/lobby.jsf , or by mail or phone at: U.S. Department of Health and Human Services 200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201 1-800-368-1019, 1-800-537-7697 (TTY/TDD) Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html .   VIA Health Partners (including Hospice & Palliative Care Lake Norman, Hospice & Palliative Care Lincoln County, Hospice & Palliative Care Palmetto Region, Levine & Dickson Hospice House – Huntersville and Levine & Dickson House at Southminster) does not discriminate against any person on the basis of race, color, creed, religion, age, gender, sexual orientation, national origin, veteran status, genetic information, or disability on admission, in treatment, or participation in its programs, services, activities or employment. If you speak any of the following languages, language assistance services are available to you, free of charge: Spanish: ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-704-375-0100. (TTY: 1-800-835-5306). Chinese: 注意︰ 如果你会说中国话，语言援助服务，免费的是可供您使用.致电 1-704-375-0100 年 (TTY: 1-800-835-5306). Vietnamese: CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-704-375-0100. (TTY: 1-800-835-5306). Korean: 한국어를 말하는 언어 지원 서비스, 무료로, 당신에 게 사용할 수 있습니다. 1-704-375-0100 전화 (TTY: 1-800-835-5306). French: ATTENTION: Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le 1-704-375-0100 (TTY : 1-800-835-5306). Arabic: تنبيه: إذا كنت تتحدث اللغة العربية، خدمات المساعدة اللغوية، مجاناً، تتوفر لك. استدعاء 1- (1-704-375-0100) (TTY: 1-800-835-5306). Hmong: XIM: Yog hais tias koj txawj hais lus Hmoob, lus pab, dawb xwb, yog pab muaj rau koj. Hu rau 1-704-375-0100 (TTY: 1-800-835-5306). Russian: ВНИМАНИЕ: Если вы говорите на русском, языковой помощи, бесплатно предоставляются услуги для вас. Звоните 1-704-375-0100 (TTY: 1-800-835-5306). Tagalog: PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-704-375-0100 (TTY: 1-800-835-5306). Gujarati: સુચના: જો તમે ગુજરાતી બોલતા હો, તો નિ:શુલ્ક ભાષા સહાય સેવાઓ તમારા માટે ઉપલબ્ધ છે. ફોન કરો 1-704-375-0100 (TTY: 1-800-835-5306). Mon-Khmer, Cambodian: ប្រយ័ត្ន៖ បើសិនជាអ្នកនិយាយ ភាសាខ្មែរ, សេវាជំនួយផ្នែកភាសា ដោយមិនគិតឈ្នួល គឺអាចមានសំរាប់បំរើអ្នក។ ចូរ ទូរស័ព្ទ 1-704-375-0100 (TTY: 1-800-835-5306)។ German: Achtung: Wenn Sie Deutsch sprechen, sind Sprache Assistance-Leistungen, unentgeltlich zur Verfügung. Rufen Sie 1-704-375-0100 (TTY: 1-800-835-5306). Hindi: ध्यान दें: यदि आप हिंदी बोलते, भाषा सहायता सेवाओं, नि: शुल्क, आप के लिए उपलब्ध हैं। 1-704-375-0100 कॉल (TTY: 1-800-835-5306)। Laotian: ຄວນລະວັງ: ຖ້າຫາກວ່າທ່ານເວົ້າພາສາລາວ, ການບໍລິການການຊ່ວຍເຫຼືອພາສາ, ເສຍຄ່າໃຊ້ຈ່າຍ, ແມ່ນມີໃຫ້ເພື່ອທ່ານ. ໂທຫາ 1-704-375-0100 (TTY: 1-800-835-5306). Japanese: 注意: あなたが日本語を話す言語アシスタンス サービス、無料で、あなたに利用できます. 1-704-375-0100 を呼び出す (TTY: 1-800-835-5306).

VIA Health Partners has proudly served our North and South Carolina communities for over 4 decades. Visit us to learn more about our 32 county service area across the Carolinas. proudly serving 38 counties in North & South Carolina Service Area Refer Yourself or Loved One Request More Information View our service area map below to view the 38 counties we serve across North and South Carolina. Available 24/7 • 365 Days a Year • Call Us Anytime: 833.839.1113 North Carolina Counties Served ► Burke ► Catawba ► Cabarrus ► Caldwell ► Cleveland ► Gaston ► Iredell ► Lincoln ► McDowell ► Mecklenburg ► Polk ► Rutherford ► Stanly ► Union South Carolina Counties Served ► Abbeville ► Aiken ► Anderson ► Calhoun ► Cherokee ► Chester ► Chesterfield ► Edgefield ► Fairfield ► Greenville ► Greenwood ► Kershaw ► Lancaster ► Laurens ► Lexington ► McCormick ► Newberry ► Oconee ► Pickens ► Richland ► Saluda ► Spartanburg ► Union ► York

How do you know if you need Hospice Care or Palliative Care? It can be difficult knowing which type of care is needed. By answering a few brief and confidential questions, it may help guide you in determining if Hospice Care or Palliative Care is right for you or your loved one. Hospice Care or Palliative Care? How do you know if you need Hospice Care or Pall iative Care? It can be difficult knowing which type of care is needed. By answering a few brief and confidential questions using the tool below, it may help guide you in determining if Hospice Care or Palliative Care is right for you or your loved one. Your answers are private to you, we do not store or share your responses. Available 24/7 • 365 Days a Year • Call Us Anytime: 833.839.1113 Have you or your loved one been diagnosed with a serious illness? A serious illness may include heart failure, COPD, dementia, Alzheimer's, cancer, etc. Yes No If no, this may not be the right time for Palliative Care or Hospice Care, but we welcome a phone call to speak to one of our nurses about your specific situation and answer any questions you may have. Have you or your loved one experienced any of the following within the last 3-6 months? Eating less Declining mobility Hospitalizations Sleeping more Weight loss Worsening shortness of breath that is impacting your quality of life Yes No Are you or your loved one receiving curative treatment, like chemotherapy? Yes No If yes, this may be the right time for Palliative Care. Contact us any time to discuss how our Palliative Care program can help support you or your loved one. Has a physician indicated there may be 6 months or less to live? Yes No If yes, this may be the right time for Hospice Care. Contact us any time to discuss how our Hospice program can help support you or your loved one. If no, this may be the right time for Palliative Care. We welcome a phone call to speak to one of our nurses. They are available to talk to you about your specific situation and answer any questions you may have. We're here to help... Call us anytime. Our nurses will help answer any questions you may have. 833.839.1113 Send us a message . Our friendly staff will review your message and have a nurse contact you at a time that is convenient for you.

Explore VIA Health Partners' Grief Support services. Find caring resources, support groups, and counseling to help you navigate the journey of healing after loss. Grief Resources You are n ot alone. We listen . We support . We care . VIA Tools, Resources, & Programs Grief Resources Grief Support Articles More Available 24/7 • 365 Days a Year • Call Us Anytime: 833.839.1113 VIA Tools, Resources, & Programs VIA Tools, Resources, & Programs Grief Support >> You are not alone. We listen . We support . We care . Grief is a normal, natural response to the loss of someone or something important. It is unique to the person experiencing it and is as individual as the relationship that brought it about. Because of this uniqueness and individuality, there is no set timetable for how a person goes through the process. Likewise, what is helpful for some people may not be helpful for others. Wherever you may be in the grief process, know you have support any time you need it. Grief Resources Grief Resources Wherever you may be in the grief process, know you have support any time you need it. Grief Care Program & Resources >> What's Your Grief................. www.whatsyourgrief.com Compassionate Friends........ www.compassionatefriends.org Grief.com............................ www.grief.com Caring Connections.............. www.caringinfo.org Grief Support Group Event Calendar >> Youth Grief Care Program & Resources >> Chameleon's Journey................ www.chameleonsjourney.org The Doughy Center.................... www.dougy.org Grief Articles Articles Helpful articles of compassion and support for those who have experienced loss. View them below, or visit us here to view all Grief Support Articles. 1 2 3 4 5