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View the Grief Support Event Calendar at VIA Health Partners. Find upcoming events and programs designed to provide support and healing for those navigating grief. Join us for... Memory Bear & Pillow Workshops July, August, & September 2026 View Event Calendar >> Hover your cursor to pause slider... June 2026 Today Sun Mon Tue Wed Thu Fri Sat 31 1 2 3 4 5 7:30 AM Chameleon's Journey Spring Day Camp - Shelby, NC 6 7 8 9 10 11 12 13 14 15 16 17 18 10:00 AM Summer Book Study: "How to Carry What Can't Be Fixed" by Megan Devine 2:00 PM Melodies of Healing - Music Therapy for Grief - Fort Mill, SC 19 20 21 22 23 24 25 10:00 AM Summer Book Study: "How to Carry What Can't Be Fixed" by Megan Devine 26 27 28 29 30 1 2 10:00 AM Summer Book Study: "How to Carry What Can't Be Fixed" by Megan Devine 1:00 PM In Good Company - Burke / McDowell Counties, NC 3 4 5 6 5:00 PM Reflections Spousal Loss - Cleveland County, NC 7 10:00 AM "Coffee & Connections" - Greenville, SC 2:00 PM Sips & Support Circle - Fort Mill, SC 5:00 PM In Good Company: Spousal Loss Support Group - Burke / McDowell Counties, NC (1) 8 8:30 AM In Good Company - Laurens County, SC 9 10:00 AM Summer Book Study: "How to Carry What Can't Be Fixed" by Megan Devine 10:30 AM Reflections Sharing Group - Cleveland County, NC 11:00 AM Expressions of Grief Workshop - Charlotte, NC +2 more 10 11 Multiple Dates Summer Book Study: "How to Carry What Can't Be Fixed" by Megan Devine Jun 25, 2026, 10:00 AM – 11:00 AM VIA Health Partners - Charlotte Office, 7600 Little Ave, Charlotte, NC 28226, USA More info Learn more Multiple Dates In Good Company - Burke / McDowell Counties, NC Jul 02, 2026, 1:00 PM – 2:00 PM Grace Ridge Retirement Community, 500 Lenoir Rd, Morganton, NC 28655, USA More info Learn more Multiple Dates Reflections Spousal Loss - Cleveland County, NC Jul 06, 2026, 5:00 PM – 6:00 PM VIA Health Partners, 951 Wendover Heights Dr, Shelby, NC 28150, USA More info Learn more Multiple Dates "Coffee & Connections" - Greenville, SC Jul 07, 2026, 10:00 AM – 11:00 AM Crossroads 4 Coffee and Tea, 112 E Standing Springs Rd, Simpsonville, SC 29680, USA More info Learn more Multiple Dates Sips & Support Circle - Fort Mill, SC Jul 07, 2026, 2:00 PM – 3:00 PM Contact Naomi for location details. More info Learn more Multiple Dates In Good Company: Spousal Loss Support Group - Burke / McDowell Counties, NC (1) Jul 07, 2026, 5:00 PM – 6:00 PM Burke County City Hall Bldg - Ste 130A, 305 E Union St, Morganton, NC 28655, USA More info Learn more Multiple Dates In Good Company - Laurens County, SC Jul 08, 2026, 8:30 AM – 9:30 AM Bojangles, 310 Springdale Dr, Clinton, SC 29325, USA More info Learn more Multiple Dates Reflections Sharing Group - Cleveland County, NC Jul 09, 2026, 10:30 AM – 11:30 AM VIA Health Partners, 951 Wendover Heights Dr, Shelby, NC 28150, USA More info Learn more Multiple Dates Expressions of Grief Workshop - Charlotte, NC Jul 09, 2026, 11:00 AM – 12:00 PM VIA Health Partners - Charlotte Office, 7600 Little Ave, Charlotte, NC 28226, USA More info Learn more Multiple Dates General Grief Support Group - Columbia, SC Jul 09, 2026, 3:00 PM – 4:00 PM VIA Health Partners - Columbia, SC, 2180 Boyce St, Suite B, Columbia, SC 29207, USA More info Learn more Multiple Dates Moving Through Loss - Laurens County, SC Jul 09, 2026, 4:00 PM – 5:00 PM VIA Health Partners, 1304 Springdale Dr, Clinton, SC 29325, USA More info Learn more Multiple Dates Loss of Partner/Significant Other for Retired Individuals - Charlotte, NC Jul 13, 2026, 11:30 AM – 12:30 PM VIA Health Partners - Charlotte Office, 7600 Little Ave, Charlotte, NC 28226, USA More info Learn more Multiple Dates General Grief Group - Laurens County, SC Jul 13, 2026, 4:00 PM – 5:00 PM Ora ARP Church, 23424 Hwy 221, Gray Court, SC More info Learn more Multiple Dates "Coffee & Connections" - Lake Norman, NC Jul 14, 2026, 10:00 AM – 11:00 AM Kunu Coffee Co, 8519 Gilead Rd, Huntersville, NC 28078, USA More info Learn more Multiple Dates General Grief Support Group - Greenville, SC Jul 15, 2026, 2:00 PM – 3:00 PM Barclay at Patrick Square, 100 Pershing Ave, Clemson, SC 29631, USA More info Learn more Multiple Dates Reflections Adult Child Loss - Cleveland County, NC Jul 17, 2026, 12:00 PM – 1:00 PM VIA Health Partners, 951 Wendover Heights Dr, Shelby, NC 28150, USA More info Learn more Multiple Dates "Exercise Your Grieving Heart" Weekly Walking Grief Support Group - Laurens County, SC Jul 20, 2026, 9:00 AM – 10:00 AM Presbyterian College Softball Field, 503 S Broad St, Clinton, SC 29325, USA More info Learn more Multiple Dates Memory Bear & Pillow Workshop - Cleveland County, NC Jul 21, 2026, 9:00 AM – 12:00 PM VIA Health Partners, 951 Wendover Heights Dr, Shelby, NC 28150, USA More info Learn more Load More

VIA Health Partners promises to provide exceptional hospice and palliative care, to guide you and your family on this journey, and to respect your choices. Your comfort, needs, and wishes come first. You can count on us - where you need us and when you need us. ​ That is our promise. supporting you on this journey... ...grief support Grief is a normal, natural response to the loss of someone or something important. It is unique to the person experiencing it and is as individual as the relationship that brought it about. Because of this uniqueness and individuality, there is no set timetable for how a person goes through the process. Likewise, what is helpful for some people may not be helpful for others. Refer Yourself or Loved One Request More Information Types of Grief How we help Counseling Support Groups Community Services Grief Resources Grief Support Event Calendar More Available 24/7 • 365 Days a Year • Call Us Anytime: 833.839.1113 Type of Grief Types of Grief We listen. We support. We care... Grief comes at different points along the journey of loss, but the primary points are the period that begins at diagnosis and the period that begins at the death of a loved one. From the point of diagnosis to death, there are two types of grief: preparatory and anticipatory . Preparatory Grief is experienced by the person who is ill as they grieve the loss of their health, independence, and the shortened time they will have with others. Anticipatory Grief is experienced by family and friends as they struggle with thoughts and feelings surrounding the impending loss of their loved one. In the hospice and palliative care settings, these losses are typically processed with social workers and/or chaplains who are specifically trained to deal with these experiences. Once death has occurred, feelings, thoughts, physical reactions, and other aspects of grief can make adjustment difficult, and carrying out basic activities may seem harder. Family, friends, and other people you know and trust may have difficulty sharing in your grief or they may be struggling with the loss themselves. That’s when the grief care services of VIA Health Partners can be so important. We listen. We support. We care. It is our goal to provide grief care services that address individual needs and situations, because everyone experiences grief in their own way, and on their own timetable. Call us at 833.839.1113 for more information. More resources: Grief Resour ces >> Youth Grief Resources >> Chameleon's Journey Grief Camp Website >> Grief Support Event Calendar >> How we help How we help Grief is a process that takes time... We offer the following services through our Grief Support Program: Programs for all age groups - children, older teens, adults, and senior adults Short-term individual counseling, including referrals for more intensive therapy when appropriate Support groups (both on-going and time-limited) that are educational and supportive in nature Educational, one-session workshops for those who want to learn more about coping with their grief Chameleon's Journey , an overnight grief camp for children ages 7 - 17 Workplace grief services including Critical Incident Stress Management Grief has a direct impact on many aspects of an individual’s life, including job performance, personal relationships, and other aspects of well-being. Grief is a process that is not completed in a finite period of time. Therefore, VIA Health Partners extends support to family members and other loved ones both before and after death. Call us at 833.839.1113 for more information. More resources: VIA Health Partners Service Area >> VIA Health Partners Office Locations >> Chameleon's Journey Grief Camp Website >> Chameleon's Journey Upcoming Events >> Chameleon's Journey Camper Registration Form Request >> Online Contact Form >> Grief Support Event Calendar >> Counseling Counseling A safe environ ment... Our staff of professional counselors has a wide range of experience in grief counseling. All hold professional licenses and/or certifications and have degrees covering social work, counseling, and divinity. Counseling for adults, children and teens is available throughout our 49-county service area. Our grief counselors create a safe environment for individuals who are adjusting to a significant loss. If you have survived the loss of a loved one, we can help you discover, or rediscover, inner resources that will promote healing and help you define a meaningful future. Individual counseling. . . Talking one-on-one with a grief counselor helps to make sense of the grief process. The way in which a person grieves is unique to that person. Having a grief counselor to help you work through your emotions and thoughts about your loved one, share your memories, and discuss adjustments to life is healthy; it helps you recognize that what you are going through, though painful, is a natural life experience. We employ a beneficial perspective that is based on the following principles: Pain and loss are a natural part of life and grieving is a healthy way of taking care of ourselves. Grieving persons have the right and responsibility to grieve in their own way, to interpret their loss, to make choices that are right for them, and to determine the quality and direction for their lives. Everyone is respected and encouraged to honor their diverse values and traditions. Call us at 833.839.1113 for more information. More resources: VIA Health Partners Service Area >> VIA Health Partners Office Locations >> Chameleon's Journey Grief Camp Website >> Grief Support Event Calendar >> Support Groups Support Groups Structured Grief Support Groups Grief: The Reluctant Journey is a structured grief support group that meets for a defined length of time, usually 6 – 8 weeks. The support group allows group members a safe environment to experience empathetic support and a place where social isolation and feelings of loneliness are diminished. Groups specific to spousal/partner loss, adult parent loss, adult child loss, young widow/widower, mature widower loss, and child loss may also be offered. A pre-group interview with a grief counselor is required for members of structured grief groups. Please contact us for more information. "In Good Company" Monthly Drop-ins If you are interested in a more relaxed, informal group setting, come to one of our "In Good Company" support groups . We offer camaraderie and an opportunity to check in with a grief counselor (and others) to share the highs and lows common to the experience of people who are grieving. We have groups that meet monthly throughout our service area. Please contact us for more information. In School Grief Groups School personnel are encouraged to contact us with requests for in-school grief support groups. Groups are offered at school during regular school hours over a period of several sessions. Call us at 833.839.1113 for more information. More resources: VIA Health Partners Service Area >> VIA Health Partners Office Locations >> Chameleon's Journey Grief Camp Website >> Grief Support Event Calendar >> Community Services Community Services Supporting the Community Acknowledging that grief is difficult for everyone, regardless of the circumstance, VIA Health Partners offers grief care to everyone in the communities we serve. In other words, we not only care for the family members of patients under our care, but we will offer our services free of charge to anyone who is struggling with loss. Any individual in our service area may sign up for our grief support groups or workshops, or contact a counselor for additional assistance. Memorial Services Remembering those we love and have passed away is an important part of individual and family identity. Attending a memorial service is healing, connects the present with the past, and continues the bond of a loving relationship. Each year, family survivors and community members receive invitations for our Light Up a Life interfaith memorial services held throughout our 49-county service area. Check our calendar of events for dates and times. Call us at 833.839.1113 for more information. More resources: VIA Health Partners Service Area >> VIA Health Partners Office Locations >> Chameleon's Journey Grief Camp Website >> Light Up A Life Seasonal Celebration >> Memorial Events & Celebrations >> Grief Resources Grief Resources Bereavement Bulletins We offer multiple resources for individuals struggling with loss. Each year, we publish four newsletters (Bereavement Bulletins) that touch on various grief topics and offer tips and advice to families mourning the loss of a loved one. You can view our most recent issues below. Call us at 833.839.1113 for more information. More resources: Online Grief Resources >> Online Youth Grief Resources >> Bereavement Bulletin - Current Issue Archived Editions Bereavement Bulletin - Summer 2026 Read this issue >> Bereavement Bulletin - Winter 2026 Read this issue >> Bereavement Bulletin - Fall 2025 Read this issue >> Bereavement Bulletin - Summer 2025 Read this issue >> Bereavement Bulletin - Spring 2025 Read this issue >> Bereavement Bulletin - Winter 2024 Read this issue >> Bereavement Bulletin - Fall 2024 Read this issue >> Bereavement Bulletin - Summer 2024 Read this issue >>

Discover the caring and compassionate physicians at VIA Health Partners. Meet the dedicated medical team providing expert palliative and hospice care. Chief Medical Officer, Physician Dr. Bridget Hiller, MD HMDC Read Bio >>> Physician Dr. Sara N. Badano, MD Read Bio >>> Physician Dr. April Caperna, DO HMDC Read Bio >>> Physician Dr. Kirsten D'Amore, MD Read Bio >>> Physician Dr. Christen (Chrissie) J. Fisher, MD HMDC Read Bio >>> Physician Dr. Carmella (Carla) Gismondi-Eagan, MD FACP ABCL HMDC Read Bio >>> Physician Dr. Hunter Hoover, MD Read Bio >>> Physician Dr. John Peter (J.P.) McBryde, MD HMDC Read Bio >>> Physician Dr. Shenita Moore, MD HMDC Read Bio >>> Physician Dr. Kelsey Nestor, MD HMDC Read Bio >>> Physician Dr. Hsiao (Janny) Soriano, MD Read Bio >>>

VIA Health Partners promises to provide exceptional hospice and palliative care, to guide you and your family on this journey, and to respect your choices. Your comfort, needs, and wishes come first. You can count on us - where you need us and when you need us. ​ That is our promise. Home-Based Primary Care Compassionate care, right at home. Equity Health offers personalized home-based primary care services - bringing quality healthcare to you. Learn more... providing exceptional care since 1978 Services Operating since 1978, we are a non-profit specialized in providing end-of-life care to 49 counties across North and South Carolina. View Office Locations >> View Hospice House Locations >> View Palliative Care Clinics >> hospice care in a peaceful, home-like setting ...inpatient care The comfort of our patients is our top concern and that is why we offer hospice care wherever a patient calls home. But for instances where acute, around-the-clock care is needed, our 6 hospice houses allow for comfortable care in a peaceful, home-like setting. Learn more about our Hospice Houses compassionate end-of-life care ...hospice care Hospice is comfort-oriented care focused on quality of life for patients with a diagnosis of months, weeks, or days to live. We will bring our care to you, whether in the home, assisted living community, long term care community, or hospital. Learn more about Hospice Care support & enhanced quality of life ...palliative care Palliative care helps those living with a serious illness maintain their quality of life while also providing support to family and loved ones. Learn more about Palliative Care tailored treatment for a unique diagnosis ...specialty care We believe that each patient under our care deserves focused, tailored treatment designed to alleviate pain and symptoms unique to their diagnosis. Dementia Care Program >> Pediatric Care Program >> Veteran Care Program >> supporting you on this journey ...grief support Grief is a normal, natural response to the loss of someone or something important. It is unique to the person experiencing it and is as individual as the relationship that brought it about. Because of this uniqueness and individuality, there is no set timetable for how a person goes through the process. Likewise, what is helpful for some people may not be helpful for others. Learn more about Grief Support

The Comfort of Music Therapy in End-of-Life Care Play Video Search videos Search video... All Categories All Categories Fundraising Events Hospice & Palliative Care Charlotte Region hpccr Specialty Care Veteran Care The Comfort of Music Therapy in End-of-Life Care Play Video Levine & Dickson Hospice House at Southminster Photo Tour Play Video Levine & Dickson Hospice House at Aldersgate Photo Tour Play Video Levine & Dickson Hospice House - Huntersville Photo Tour Play Video

Review VIA Health Partners' Non-Discrimination Policy. We are committed to providing inclusive, equitable care and services without discrimination. Notice of Nondiscrimination and Accessibility VIA Health Partners complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. VIA Health Partners does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. VIA Health Partners: • Provides free aids and services to people with disabilities to communicate effectively with us, such as: - Qualified sign language interpreters - Written information in other formats (large print, audio, accessible electronic formats, other formats) • Provides free language services to people whose primary language is not English, such as: - Qualified interpreters - Information written in other languages If you need these services, contact Cindy Tilley, Civil Rights Coordinator. If you believe that VIA Health Partners has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: Cindy Tilley, Civil Rights Coordinator PO Box 470408 Charlotte, NC 28247 1-704-375-0100, (TTY: call 1-800-835-5306) or hpccr.org You can file a grievance in person or by mail, or email. If you need help filing a grievance, Cindy Tilley, Civil Rights Coordinator is available to help you. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at: https://ocrportal.hhs.gov/ocr/portal/lobby.jsf , or by mail or phone at: U.S. Department of Health and Human Services 200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201 1-800-368-1019, 1-800-537-7697 (TTY/TDD) Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html .   VIA Health Partners (including Hospice & Palliative Care Lake Norman, Hospice & Palliative Care Lincoln County, Hospice & Palliative Care Palmetto Region, Levine & Dickson Hospice House – Huntersville and Levine & Dickson House at Southminster) does not discriminate against any person on the basis of race, color, creed, religion, age, gender, sexual orientation, national origin, veteran status, genetic information, or disability on admission, in treatment, or participation in its programs, services, activities or employment. If you speak any of the following languages, language assistance services are available to you, free of charge: Spanish: ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-704-375-0100. (TTY: 1-800-835-5306). Chinese: 注意︰ 如果你会说中国话，语言援助服务，免费的是可供您使用.致电 1-704-375-0100 年 (TTY: 1-800-835-5306). Vietnamese: CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-704-375-0100. (TTY: 1-800-835-5306). Korean: 한국어를 말하는 언어 지원 서비스, 무료로, 당신에 게 사용할 수 있습니다. 1-704-375-0100 전화 (TTY: 1-800-835-5306). French: ATTENTION: Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le 1-704-375-0100 (TTY : 1-800-835-5306). Arabic: تنبيه: إذا كنت تتحدث اللغة العربية، خدمات المساعدة اللغوية، مجاناً، تتوفر لك. استدعاء 1- (1-704-375-0100) (TTY: 1-800-835-5306). Hmong: XIM: Yog hais tias koj txawj hais lus Hmoob, lus pab, dawb xwb, yog pab muaj rau koj. Hu rau 1-704-375-0100 (TTY: 1-800-835-5306). Russian: ВНИМАНИЕ: Если вы говорите на русском, языковой помощи, бесплатно предоставляются услуги для вас. Звоните 1-704-375-0100 (TTY: 1-800-835-5306). Tagalog: PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-704-375-0100 (TTY: 1-800-835-5306). Gujarati: સુચના: જો તમે ગુજરાતી બોલતા હો, તો નિ:શુલ્ક ભાષા સહાય સેવાઓ તમારા માટે ઉપલબ્ધ છે. ફોન કરો 1-704-375-0100 (TTY: 1-800-835-5306). Mon-Khmer, Cambodian: ប្រយ័ត្ន៖ បើសិនជាអ្នកនិយាយ ភាសាខ្មែរ, សេវាជំនួយផ្នែកភាសា ដោយមិនគិតឈ្នួល គឺអាចមានសំរាប់បំរើអ្នក។ ចូរ ទូរស័ព្ទ 1-704-375-0100 (TTY: 1-800-835-5306)។ German: Achtung: Wenn Sie Deutsch sprechen, sind Sprache Assistance-Leistungen, unentgeltlich zur Verfügung. Rufen Sie 1-704-375-0100 (TTY: 1-800-835-5306). Hindi: ध्यान दें: यदि आप हिंदी बोलते, भाषा सहायता सेवाओं, नि: शुल्क, आप के लिए उपलब्ध हैं। 1-704-375-0100 कॉल (TTY: 1-800-835-5306)। Laotian: ຄວນລະວັງ: ຖ້າຫາກວ່າທ່ານເວົ້າພາສາລາວ, ການບໍລິການການຊ່ວຍເຫຼືອພາສາ, ເສຍຄ່າໃຊ້ຈ່າຍ, ແມ່ນມີໃຫ້ເພື່ອທ່ານ. ໂທຫາ 1-704-375-0100 (TTY: 1-800-835-5306). Japanese: 注意: あなたが日本語を話す言語アシスタンス サービス、無料で、あなたに利用できます. 1-704-375-0100 を呼び出す (TTY: 1-800-835-5306).

Understand the importance of Advance Care Directives with VIA Health Partners. Learn how to plan your care decisions and ensure your wishes are honored. Advance Care Planning Honoring the wishes of your loved one. Advance care directives provide clarity for when the time comes to use them. Advance Directive Health Care Power of Attorney Advance Directive for a Natural Death (Living Will) Do Not Resuscitate (DNR) Medical Orders for Scope of Treatment (MOST) Physician Orders for Scope of Treatment (POST) Additional Resources More Available 24/7 • 365 Days a Year • Call Us Anytime: 833.839.1113 Advance Directive Advance Directive When the time comes, advance directives help honor the wishes of your loved one... An advance directive is a legal document that outlines choices about being kept alive by artificial means when suffering from a terminal illness, permanent brain damage, or advanced dementia. Such documents are utilized when we lose decision-making capacity. While many of us have strong opinions about whether we would like to receive these types of treatments in an attempt to keep us alive, few of us actually take the steps to ensure that our wishes are honored. Studies have found that most of us would refuse to be kept alive by artificial means if we have dementia or a terminal illness*. Studies have also found that only 50% of terminally ill patients execute advance directives**. However, there are several easily completed documents that will allow loved ones to understand a patient's wishes regarding end-of-life care, even if the patient lacks decision-making capacity. The state of North Carolina recognizes two advance directive documents. Revised in 2007, they are the Heath Care Power of Attorney and the Living Will. These documents are legal when they are completed by an individual with decision-making capacity, signed by two witnesses, and notarized. There are also two medical orders recognized by North Carolina. They are the Do Not Resuscitate (DNR) and Medical Orders for Scope of Treatment (MOST) forms. These forms are obtained from the physician or healthcare provider. Health Care Power of Attorney Health Care Power of Attorney The Health Care Power of Attorney allows a person to name someone to make healthcare decisions for them, should the person be unable to communicate their wishes. Advance Directive for a Natural Death (Living Will) Advance Directive for a Natural Death (Living Will) The Living Will should be used as instructions for the future for anyone who would like their healthcare providers to withhold or withdraw life-prolonging measures in certain situations. There is no legal requirement that anyone execute a living will. Do Not Resuscitate (DNR) Do Not Resuscitate (DNR) The DNR form is a medical order that communicates a person’s desire to forgo cardiopulmonary resuscitation should their heart stop beating and they stop breathing. It is utilized outside the hospital setting, and is bright yellow with a red stop sign in the middle. Medical Orders for Scope of Treatment (MOST) Medical Orders for Scope of Treatment (MOST) In North Carolina the MOST form is a medical order that describes a patient's end-of-life plan of care. It is intended for patients experiencing a terminal illness with a prognosis of less than one year. Since it is a medical order, any physician in any setting can follow the orders. It is also bright pink so that it can be easily identified. Physician Orders for Scope of Treatment (POST) Physician Orders for Scope of Treatment (POST) In South Carolina a POST form is a designated document designed for use as part of Advance Care Planning (ACP) and consists of a set of medical orders signed by a patient’s physician addressing key medical decisions consistent with patient goals of care concerning treatment at the end-of-life that is portable and valid across health care settings. A POST form should be completed by a trained facilitator or qualified health care professional in conversation with the patient. Additional Resources Additional Resources If you would like more information about end-of-life planning, these websites will also help: Association for Home & Hospice Care of North Carolina - www.ahhcnc.org North Carolina Medical Society - End of Life Resources - www.ncmedsoc.org North Carolina Department of the Secretary of State - Advance Health Care Directive Registry North Carolina Department of Health and Human Services - Division of Medical Assistance __________________________ * SUPPORT Principal Investigators. "A Controlled Trial to Improve Care for Seriously Ill Hospitalized Patients: The Study to Understand Prognoses and Preferences for Outcomes and Risks of Treatment." Journal of the American Medical Association, 274: 1591-1598. ** Degenholtz HD, Arnold RA, Meisel A, Lave JR. "Persistance of Racial Disparities in Advance Care Plan Documents Among Nursing Home Residents." Journal of the American Geriatrics Society, 50: 378-381, 2002

How do you know if you need Hospice Care or Palliative Care? It can be difficult knowing which type of care is needed. By answering a few brief and confidential questions, it may help guide you in determining if Hospice Care or Palliative Care is right for you or your loved one. Hospice Care or Palliative Care? How do you know if you need Hospice Care or Pall iative Care? It can be difficult knowing which type of care is needed. By answering a few brief and confidential questions using the tool below, it may help guide you in determining if Hospice Care or Palliative Care is right for you or your loved one. Your answers are private to you, we do not store or share your responses. Available 24/7 • 365 Days a Year • Call Us Anytime: 833.839.1113 Have you or your loved one been diagnosed with a serious illness? A serious illness may include heart failure, COPD, dementia, Alzheimer's, cancer, etc. Yes No If no, this may not be the right time for Palliative Care or Hospice Care, but we welcome a phone call to speak to one of our nurses about your specific situation and answer any questions you may have. Have you or your loved one experienced any of the following within the last 3-6 months? Eating less Declining mobility Hospitalizations Sleeping more Weight loss Worsening shortness of breath that is impacting your quality of life Yes No Are you or your loved one receiving curative treatment, like chemotherapy? Yes No If yes, this may be the right time for Palliative Care. Contact us any time to discuss how our Palliative Care program can help support you or your loved one. Has a physician indicated there may be 6 months or less to live? Yes No If yes, this may be the right time for Hospice Care. Contact us any time to discuss how our Hospice program can help support you or your loved one. If no, this may be the right time for Palliative Care. We welcome a phone call to speak to one of our nurses. They are available to talk to you about your specific situation and answer any questions you may have. We're here to help... Call us anytime. Our nurses will help answer any questions you may have. 833.839.1113 Send us a message . Our friendly staff will review your message and have a nurse contact you at a time that is convenient for you.

Tara Connolly, Vice President Business Development, VIA Health Partners Vice President & Chief Growth Officer Tara Connolly About Tara joined Hospice & Palliative Care Charlotte Region (HPCCR) in 2016. Prior to joining HPCCR, Tara spent most of her business development career in the pathology diagnostics space working for small, private equity funded and large Fortune 500 diagnostic companies. Tara has earned numerous awards throughout her sales career including Rookie of the Year, multiple Top Performer awards, and Sales Director of the Year. Tara also spent many years training and developing sales professionals and is certified in Achieve Global Professional Selling Skills (PSS) and Miller Heiman Blue Sheet Selling. Tara is a graduate of East Carolina University and is based in Charlotte, NC with husband and two dogs. When not working, Tara enjoys spending time with family and friends, snow skiing, and cooking.

VIA Health Partners promises to provide exceptional hospice and palliative care, to guide you and your family on this journey, and to respect your choices. Your comfort, needs, and wishes come first. You can count on us - where you need us and when you need us. ​ That is our promise. tailored treatment for a unique diagnosis... ...dementia care We believe that each patient under our care deserves focused, tailored treatment designed to alleviate pain and symptoms unique to their diagnosis. We offer specialty care through our Dementia Care, KidsPath®and Veteran Care programs. Refer Yourself or Loved One Request More Information What is our Dementia Care Program? Making an impact with iPads More Available 24/7 • 365 Days a Year • Call Us Anytime: 833.839.1113 What is our Dementia Care Program? What is our Dementia Care Program? Caring for a loved one with dementia is difficult, but you're not alone... Caring for a loved one with dementia is often very difficult, with family and other caregivers experiencing high levels of both physical and emotional stress. In an effort to alleviate some of this anxiety, VIA Health Partners has created a specialized care plan for patients diagnosed with dementia, which also includes support and education for caregivers. The extensive training provides tools to physicians, RNs, nursing assistants, social workers, chaplains, and volunteers and includes instruction on increasing or maintaining a patient’s quality of life, appropriate pain and symptom management, and Advance Care Planning (i.e. Living Will, Health Care Power of Attorney). There is even social support for caregivers. We have trained clinical staff to understand the symptoms of dementia and we have introduced a pain assessment tool specifically designed for patients with impaired communication. These teams also work with therapeutic sensory kits containing aromatherapy scents and tactile stimuli, incorporating items reminiscent of their patients' childhood or career, music from their youth, and more. These kits are designed to stimulate the brain and increase communication with both the care team and family members. Call us at 833.839.1113 for more information or to schedule a consultation. More resources: Caregiver Resources >> Patient & Family Resources >> Making an impact with iPads Making an impact with iPads Sometimes the best medicine is unexpected, as we've found within our iPad program... Our staff have had great success using iPads with specific applications to interest patients with dementia. Social workers use iPads with specific applications that have produced interaction with patients. Over the past several years, we have seen amazing results. Even our most unresponsive patients have interacted with the iPads that have been brought to visits. A diagnosis of dementia can be frightening for a family, but this new program offers a glimpse of the loved one they know is still there. This initiative is being implemented in homes, assisted-living communities, and skilled nursing facilities. We believe that this new program will make a significant impact in the end-of-life care that our patients with advanced dementia receive. In order to offer even better care to our patients living with dementia, VIA Health Partners has a goal of purchasing iPads for all of our social workers to use with this project. You can help us reach this goal by making a gift to fund this meaningful project. Thank you to the Mecklenburg Medical Alliance & Endowment for their grant to support "Positive Approach to Care," a hospice training program that provides volunteers and staff with a deeper understanding of dementia and dementia related behaviors.

Dr. Bridget Hiller, Chief Medical Officer, VIA Health Partners Chief Medical Officer Dr. Bridget Hiller, MD HMDC About Dr. Hiller received her medical degree from State University of New York Brooklyn. She completed her residency in Internal Medicine at North Shore University Hospital 2005 and went on to serve as Chief Resident. She completed her fellowship in Hospice and Palliative Medicine in 2012, became fellow for the Academy of Hospice and Palliative Medicine in 2019, and also passed her Hospice Medical Director certification in 2019. In 2021 she was chosen as one of 50 women physicians as a Woman’s Wellness through Equity and Leadership (WEL) Scholar from the American Hospital Association. Dr. Hiller’s experience and background in improving access to care for patients living with serious and life-threatening illnesses will be of vital importance as we continue to provide excellence in care to the communities we serve. Read more about her inspiring journey here: Medical Professionals Charlotte - December 2024

Meet the dedicated Board of Directors at VIA Health Partners. Learn about the leaders guiding our mission to deliver exceptional palliative and hospice care. 2025 Executive Committee and Officers Board Chair Gregory (Greg) R. Kilpatrick McGuireWoods LLP Immediate Past Chair John A. Morrice Johnston, Allison & Hord, PA Vice Chair Jeffrey (Jeff) G. Gore Formerly with Wells Fargo Securities LLC Vice Chair at Large Jane B. Neese, PhD, RN Retired, UNCC Associate Dean Treasurer Michael A. McNamara Retired, Greer & Walker LLP - Partner Secretary Michael L. Rose McMillan Rose LLC Directors Richard J. Battle, CPA Elliott Davis Christi Theiler Cadd OrthoCarolina Research Institute Heather G. Carson, Attorney Formerly with Johnston, Allison & Hord, PA Sheryl Chapman Retired Clinical Study and FDA Coordinator & Nurse Casey Dorsey Ally Financial Laura Engel Retired, Aquestra Bank Patrick Fletcher Keever Pharmacy LLC Gregory (Greg) Grier, MBA, Ed.D Grier Consulting LLC David H. Jones Flexential Collie Lehn Retired, A.G. Edwards Bryan R. Midura Wells Fargo Advisors Meredith Pinson McGuireWoods, LLP Ashley Love Sumrall, MD, FACP Levine Cancer Institute Joseph (Joey) Tysinger Stamey-Tysinger Funeral Home & Cremation Center Jonathan Weathers SouthState Bank