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Meet the compassionate and experienced leadership team at VIA Health Partners. Learn how our dedicated leaders guide our mission to provide exceptional care and support to our communities. President & CEO Peter A. Brunnick, CPA Read Bio >>> Chief Medical Officer Dr. Bridget Hiller Read Bi o >>> Vice President & Chief Operating Officer Michael S. Bo lewitz, PHARMD, MBA Read B io >>> Vice President & Chief Financial Officer Todd Fontenot Read Bio >>> Vice President & Chief Strategy Officer Dean Forman , MBA Read Bio >>> Vice President & Chief Information Officer Pete D avies Read Bio >>> Vice President & Chief Growth Officer Tara Connolly Read Bio >>> Vice President Philanthropy Thomas H. Atwood Read Bio >>> Vice President & Chief Human Resources Officer Cynthia L. Tilley, SPHR Read Bio >>>

Physician Dr. Kelsey Nestor, MD HMDC About Dr. Nestor joined VIA Health Partners in 2025. Education University of Florida College of Medicine Residency Vanderbilt University Medical Center, Emergency Medicine Fellowship University of North Carolina Hospitals, Hospice & Palliative Medicine Board Certifications - Emergency Medicine - Hospice Medical Director Certification - Hospice & Palliative Medicine Honors & Awards - Alpha Omega Alpha Medical Honor Society - Gold Humanism Honor Society Personal Interests Reading, yoga, pilates, & chasing after my toddler

Death and end-of-life topics raise many questions, especially when considering a hospice organization, that's why we've compiled as many answers as we can for you to review, in your time.  When you're ready, we're here to help. answers to our most frequently asked questions FAQs Death and end-of-life topics raise many questions, especially when considering a hospice organization, that's why we've compiled as many answers as we can for you to review, in your time. When you're ready, we're here to help. Refer Yourself or Loved One Request More Information Available 24/7 • 365 Days a Year • Call Us Anytime: 833.839.1113 General Service FAQs Admissions FAQs Credentials FAQs Ways to Help FAQs Additional FAQs Where is hospice care provided? VIA Health Partners provides hospice care in the home, in long-term care communities, in hospitals, and in our 6 inpatient hospice houses. What is Palliative Medicine? Palliative medicine is health care for individuals of any age who have a chronic, life-limiting illness. Palliative medicine is active care. It is care that aggressively seeks to improve quality of life by focusing on physical symptoms as well as emotional, social, and spiritual needs. While palliative medicine emphasizes pain control and other symptom management, patients do not have to forgo curative or restorative care. Palliative medicine also reaches out to address the needs of family members and caregivers to maximize support to the patient. Palliative medicine is provided by our Palliative Medicine Consultants program. What is the role of nurse on the hospice care team? Our staff nurses provide intermittent skilled nursing visits for pain and symptom management, plus education regarding care of the patient. How are the patient's personal care needs handled? When ordered by a physician, we provide certified, in-home aide services to help patients with personal care, including bathing, skin, mouth, and hair care. What is a "caregiving plan?" When a patient comes under hospice or palliative care, a plan of care is developed based on the needs of the patient and their family. This plan outlines the multilevel, clinical services that will be provided, and it is updated regularly to reflect the changing needs of the patient and family. What is the role of the medical social worker on the hospice care team? Our social workers provide counseling and support to the patient and family, including children, during this stressful time. Services may include assistance in identifying community resources, advice regarding financial, legal, and caregiving concerns that occur with a prolonged illness, as well as other individual services as appropriate. How is spiritual care provided? Our staff chaplains provide and/or coordinate spiritual care for patients and families by helping them find the spiritual comfort, strength, and hope consistent with their own values, beliefs, and practices. Spiritual care can also offer the support needed to explore, clarify, or resolve spiritual issues of concern. What bereavement or grief care services are available and to whom? We recognize the special needs of those who have experienced the death of a loved one, and we provide the individual and group support necessary to face grief. Grief services are available to families and loved ones of our patients, and are also available to anyone who resides in our community. What if the patient needs hospitalization? If hospitalization is needed, the care team will coordinate this transition and maintain contact with the patient and their family during the patient's stay in the hospital. We have contracts with all hospitals in our service area. What if a patient lives beyond six months? When the patient's physician signs the hospice certification, it signifies that he/she believes that, in their best medical estimate, life expectancy is six months or less if the illness takes its expected course. However, patients will not be discharged from our care if they exceed that time frame, as long as they meet the criteria for receiving hospice care. Does your organization care for children? VIA Health Partners is the only provider of a specialized children's program in our eight-county service area. The Kids Path® children's program specializes in caring for the unique needs of seriously ill children and their loved ones. What grief programs do you have for children? We offer individual sessions for children, grief camps for ages 7-16, and short term grief support groups in partnership with schools. What kind of community education is provided? Our specially trained staff and volunteers give presentations to civic groups, long term care communities, businesses, communities of faith, and other groups who want to learn more about our services and programs. For more information about arranging a speaker, please call 704.375.0100.

Physician Dr. Shenita Moore, MD HMDC About Dr. Moore joined VIA Health Partners in 2024. Education Johns Hopkins University - B.A. Biology (2004) Emory University School of Medicine (2009) Residency Atrium Health (formerly Carolinas Medical Center), Internal Medicine (2012) Fellowship Wake Forest Baptist Health, Geriatric Medicine and Hospice & Palliative Medicine (2014) Board Certifications - Internal Medicine - Geriatric Medicine - Hospice & Palliative Medicine - Hospice Medical Director Honors & Awards North Carolina’s Top Doctors 2022 & 2025: Charlotte Region – Hospice & Palliative Care Personal Interests Spending time with her family, reading, & watching football

Whether you have just begun the conversation about Palliative Care or Hospice Care, or are caring for a loved one who has been receiving palliative or hospice care for a time, we offer a variety of resources for caregivers at all stages of the end-of-life journey. Patient & Family Resources When considering end-of-life care, know that you have support whenever you need it. VIA Tools, Resources, & Programs VIA Resource Documents Hospice, Palliative Care, & End-of-Life Organizations Specialty Care Resources Grief Resources More Available 24/7 • 365 Days a Year • Call Us Anytime: 833.839.1113 VIA Tools, Resources, & Programs VIA Tools, Resources, & Programs Whether you have just begun the conversation about Palliative Care or Hospice Care, or are caring for a loved one who has been receiving palliative or hospice care for a time, we offer a variety of resources for caregivers at all stages of the end-of-life journey. Hospice or Palliative Care? >> It can be difficult to know whether hospice care or palliative care is needed, and when the right time may be to make those healthcare decisions. By answering a few short and confidential questions, you can read more about what may be right for you or your loved one. Hospice Care >> Hospice is comfort-oriented care focused on quality of life for patients with a diagnosis of months, weeks, or days to live. We bring our care to you, whether in the home, assisted living community, long term care community, or hospital. Learn more about Hospice Care in the link above, or click the care path link below to read more about what Hospice Care with VIA Health Partners looks like. The VIA Hospice Care Path >> Palliative Care >> Palliative Care, or Palliative Medicine, helps those living with a serious illness maintain their quality of life while also providing support to family and loved ones. Learn more about Palliative Care in the link above, or click the care path link below to read more about what Palliative Care with VIA Health Partners looks like. The VIA Palliative Care Path >> Specialty Care We believe that each patient under our care deserves focused, tailored treatment designed to alleviate pain and symptoms unique to their diagnosis. We offer specialty care through our Dementia Care, KidsPath®(Pediatric Care), and Veteran Care programs. Dementia Care >> Pediatric Care >> Veteran Care >> Grief Support >> You are not alone. We listen . We support . We care . Grief is a normal, natural response to the loss of someone or something important. It is unique to the person experiencing it and is as individual as the relationship that brought it about. Because of this uniqueness and individuality, there is no set timetable for how a person goes through the process. Likewise, what is helpful for some people may not be helpful for others. Wherever you may be in the grief process, know you have support any time you need it. VIA Volunteer Program >> VIA Health Partners couldn't do what we do each day without our incredible volunteers. Through our volunteer program, we offer caregivers much-needed support. Learn more about the support our volunteers provide in the link above. Advance Care Directives >> Honoring the wishes of your loved one. We understand that talking about death and other end-of-life topics is difficult. Having conversations about advance care directives may be uncomfortable, but provide clarity when the time comes to utilize them. VIA Resource Documents VIA Resource Documents We offer caregivers a variety of documents to help at all stages of the end-of-life journey. The Final Journey >> The Final Journey is a 16-page book to aid in understanding and supporting those approaching the final stages of life. The information contained in The Final Journey shares insights on how the body prepares for the final journey. Checklist for Choosing the Right Hospice Provider >> Our checklist reviews 11 questions and answers to help you choose the hospice provider right for you and your loved one. Hospice Care - Dispelling the Myths >> Despite continual growth in awareness and access, society still harbors many myths about hospice and the care it provides. In this booklet, we review 10 of the most common myths about hospice care. Palliative Care - Dispelling the Myths >> Palliative Care as a specialty is a relatively new concept and often misunderstood. In this booklet, we review 8 of the most common myths about palliative care. Hospice, Palliative Care, & End-of-Life Organizations Hospice, Palliative Care, & End-of-Life Organizations There are many organizations that offer end-of-life resources and helpful information online. Association for Home & Hospice Care of North Carolina (AHHC) >> VIA Health Partners is a proud member of AHHC of NC, an organization that advocates for patients, families, and providers in North Carolina. South Carolina Home Care & Hospice Association (SCHCHA) >> VIA Health Partners is a proud member of SCHCHA, an organization that advocates for patients, families, and providers in South Carolina. American Academy of Hospice and Palliative Medicine >> AAHPM is an organization that works to spread education and awareness of hospice and palliative care and further advancements in care. North Carolina Area Health Education Centers (NC AHEC) >> NC AHEC's vision is for everyone in North Carolina to be healthy and supported by an appropriate and well-trained health workforce that reflects the communities it serves. Carolinas Center for Hospice & End-of-Life Care >> National Institute on Aging >> North Carolina Medical Society - End of Life Resources >> North Carolina Department of the Secretary of State - Advance Health Care Directive Registry >> North Carolina Department of Health and Human Services - Division of Medical Assistance >> Specialty Care Resources Specialty Care Resources There are many resources available to those caring for a loved one with a specialty diagnosis. ALS Resources ALS Association Publications................. www.als.org Alzheimer's Resources Alzheimer's Association Publications...... www.alz.org Cancer Resources Cancer Care Publications...................... www.cancercare.org National Cancer Institute Publications.... www.cancer.gov Dementia Care Program >> Learn more about our Dementia Care program. Pediatric Care Program >> Learn more about our Pediatric Care program, KidsPath. Veteran Care Program & Resources >> Grief Resources Grief Resources Wherever you may be in the grief process, know you have support any time you need it. Grief Care Program & Resources >> What's Your Grief................. www.whatsyourgrief.com Compassionate Friends........ www.compassionatefriends.org Grief.com............................ www.grief.com Caring Connections.............. www.caringinfo.org Grief Support Group Event Calendar >> Youth Grief Care Program & Resources >> Chameleon's Journey................ www.chameleonsjourney.org The Doughy Center.................... www.dougy.org

About Dr. Caperna joined VIA Health Partners in 2022. Education New York College of Osteopathic Medicine Residency Northwell Health, North-Shore Hospital Fellowship Northwell Health, North-Shore Hospital Board Certifications - Hospice & Palliative Medicine - Internal Medicine - Hospice Medical Director Personal Interests Spending time with her family, yoga, & cooking Physician Dr. April Caperna, DO HMDC

Discover VIA Health Partners' Community & Professional Education programs. Learn about our educational resources and training designed to support healthcare professionals and community members. Education & Training We are proud to offer a wide range of services & training. From end-of-life planning to grief topics, we continually provide educational opportunities to individuals and organizations within our service area. Community Education Professional Education More Available 24/7 • 365 Days a Year • Call Us Anytime: 833.839.1113 Community Education Community Education VIA Health Partners remains highly visible through an array of community outreach efforts. We offer community educational presentations on end-of-life planning, advance directives, grief in the workplace, and other topics to a wide variety of audiences every day. Our Education & Resource Managers are happy to to visit your workplace, community of faith, or service organization to make a presentation on a variety of end-of-life topics. We have a listing of core presentations and all can be customized to your specific needs. This service is provided free of charge. For more information or to schedule a presentation, please call us at 833.839.1113 or request more information via our online contact form . Professional Education Professional Education We offer many educational opportunities free of charge to the communities we serve. Many of our presentations have been approved for continuing education units for CNAs by the N.C. Division of Facility Services. These presentations also provide social work and nurse contact hours. To schedule any of these sessions, or to inquire about additional educational resources we provide, please call us at 833.839.1113 or request more information via our online contact form .

VIA Health Partners offers palliative care wherever a patient calls home. We also offer palliative care services in a welcoming clinical setting. Visit us to locate a palliative care clinic nearest you. palliative care in a welcoming clinical setting Clinics Refer Yourself or Loved One Request More Information Charlotte NC Clinic Lincolnton NC Clinic Huntersville NC Clinic More Available 24/7 • 365 Days a Year • Call Us Anytime: 833.839.1113 North Carolina In addition to home visits, Palliative Care is available at 3 clinic locations in North Carolina. Click a clinic location below to view details, or scroll on to view all VIA clinic locations. ► Charlotte / Mecklenburg County ► Huntersville / Mecklenburg County ► Lincolnton / Lincoln County South Carolina Palliative Care is available in South Carolina. ► Call us at 833.839.1113 to learn more about Palliative Care in South Carolina. Palliative Care Clinic - Charlotte PC Charlotte Located within the Center for Palliative Care Advancement 7600 Little Avenue Charlotte, NC 28226 Ph: 704.375.0100 Directions >> Visit Website >> Palliative Care Clinic - Lincolnton PC Lincolnton Located within the VIA Health Partners Lincolnton Branch Office 900 Dontia Drive Lincolnton, NC 28092 Ph: 704.732.6146 Directions >> Visit Website >> PC Huntersville Palliative Care Clinic - Huntersville Located within Levine & Dickson Hospice House - Huntersville 11900 Vanstory Drive Huntersville, NC 28078 Ph: 704.375.0100 Directions >> Visit Website >>

VIA Health Partners promises to provide exceptional hospice and palliative care, to guide you and your family on this journey, and to respect your choices. Your comfort, needs, and wishes come first. You can count on us - where you need us and when you need us. ​ That is our promise. tailored treatment for a unique diagnosis... ...KidsPath We believe that each patient under our care deserves focused, tailored treatment designed to alleviate pain and symptoms unique to their diagnosis. We offer specialty care through our Dementia Care, KidsPath®and Veteran Care programs. Refer a Loved One Request More Information What is our Pediatric Care program? KidsPath® How is KidsPath® paid for? Pediatric Nurse Qualifications Chameleon's Journey Grief Camp More Available 24/7 • 365 Days a Year • Call Us Anytime: 833.839.1113 What is our Pediatric Care program? What is our Pediatric Care program? Compassionate, best-in-class care, for our children... VIA Health Partners is committed to providing compassionate care to people of all ages. We are one of only a few hospice and palliative care programs in the United States that provides a specialized program of care for seriously ill children and perinatal patients and we are the only dedicated pediatric program in our area. We are a licensed provider of Kids Path®, a unique program founded in Greensboro, NC that offers a different approach for care and support. Team-oriented care is offered by a nurse, social worker, volunteer, and other specialists as needed, such as a chaplain or therapist. Call us at 833.839.1113 for more information or to schedule a consultation. More resources: Caregiver Resources >> Patient & Family Resources >> KidsPath YouTube Video >> KidsPath® KidsPath® Children with illnesses need the type of care that only our KidsPath ® program can provide... All children need special care. Children with illnesses, however, need the type of care that only our KidsPath® program can provide. KidsPath is a unique program for children, ranging in age from infancy to eighteen years of age, who are living with a serious illness or condition. Our pediatric care team offers physical, emotional, and spiritual care with a goal of enhancing the quality of life for children and teens and also their families. A KidsPath staff RN can make intermittent home visits (as ordered by a doctor). KidsPath team members may include a social worker, nursing assistant, physical therapist, and other disciplines as ordered, to meet specific treatment goals. A physician's order is required for home care services. Call us at 833.839.1113 for more information or to schedule a consultation. More resources: VIA Health Partners Service Area >> VIA Health Partners Office Locations >> VIA Health Partners Hospice Houses >> How is KidsPath®paid for? How is KidsPath® paid for? Community contributions and limited reimbursement from insurance and Medicaid have enabled VIA Health Partners to offer the community this comprehensive and specialized program which incorporates direct care for ill children in their homes and support services for families and grieving children. We also rely on community donations for support of our KidsPath program. Thank you for your financial support and for attending events that benefit our patients and their families. Your support helps us to continue our mission to care for the children who need us. Call us at 833.839.1113 for more information or to schedule a consultation. Pediatric Nurse Qualifications What type of qualifications do pediatric nurses have at VIA Health Partners? Our Registered Nurses are nationally Certified Hospice and Palliative Pediatric Nurses (CHPPN). Click here to view an innovative YouTube video by Adeline Brady, which explains the benefits of KidsPath. Call us at 833.839.1113 for more information or to schedule a consultation. Chameleon's Journey Grief Camp Chameleon's Journey Grief Camp Chameleon's Journey is a grief camp for children and teens... VIA Health Partners offers bereavement and grief support services for children. Through counseling sessions as well as our Chameleon's Journey Grief Camp for children and teens, we offer specialized care for children who have suffered a significant loss. Call us at 833.839.1113 for more information or to schedule a consultation. More resources: Youth Grief Resources >> Chameleon's Journey Grief Camp Website >>

Cynthia L. Tilley, SPHR, Vice President Human Resources, VIA Health Partners Vice President & Chief Human Resources Officer Cindy Tilley, SPHR About Cindy, a Gaston/Mecklenburg County native, is a 1987 graduate of Appalachian State University, earning a BSBA in marketing and management. Cindy began her career with Hospice & Palliative Care Charlotte Region (HPCCR) in 1995 and continues to enjoy overseeing the functions of Human Resources, Community Outreach, Volunteer Services, and Staff Training & Development. Cindy has held the Senior Professional in Human Resources certification since 1998. In 2005, Cindy was awarded the prestigious Babcock Award from The Employers Association for excellence in the human resources profession and service to the business community. Cindy serves as a resident volunteer and on the Board of Directors for House of Mercy in Belmont, NC. When not working and volunteering, Cindy enjoys spending time with her family and friends as well as being a DIY Weekend Warrior.

Submit a referral to VIA Health Partners. We are here to support you and your loved ones through every stage of end-of-life care with compassion and dignity. Referral Form VIA Health Partners (Main Office) 7845 Little Avenue Charlotte, NC 28226 Tel: 833.839.1113 | Fax: 704.335.3522 View all office locations here . If you are referring yourself, a family member, or a loved one, please complete the form below. For privacy reasons, we ask that you do not include ANY personal health information in your form submission. If you would like immediate assistance, please call us at 833.839.1113. Thank you for considering VIA Health Partners. During normal business hours, we will respond to your inquiry within four hours or less. For referrals after normal business hours and on weekends, please call 833.839.1113. Name: Company: Email: Phone: Address: Subject: Message: I am interested in... * Required Referring myself Referring a family member Referring a loved one Please choose the service(s) you are interested in: * Required Hospice Care Journeys Palliative Care Specialty Care (Veteran Care, Pediatric Care) Grief Support Hospice House / Inpatient Care Submit Thank you for your message. We look forward to responding to you shortly.

VIA Health Partners promises to provide exceptional hospice and palliative care, to guide you and your family on this journey, and to respect your choices. Your comfort, needs, and wishes come first. You can count on us - where you need us and when you need us. ​ That is our promise. support & enhanced quality of life... ...palliative care Palliative care helps those living with a serious illness maintain their quality of life while also providing support to family and loved ones. Refer Yourself or Loved One Request More Information What is Palliative Medicine? When is Palliative Medicine appropriate? Where is Palliative Care provided? How is Palliative Care paid for? What are the benefits of Palliative Medicine? Our Palliative Medicine Team More Available 24/7 • 365 Days a Year • Call Us Anytime: 833.839.1113 What is Palliative Medicine? What is Palliative Medicine? Coping with a serious illness becomes harder over time, but that doesn't mean that quality of life should suffer... If you or a loved one are living with a serious illness, you should consider adding palliative care to your treatment. Coping with serious illness becomes harder over time and quality of life often suffers. Palliative care focuses on improving quality of life, while offering support to family and other loved ones. Palliative medicine consultations from physicians or nurse practitioners are available in multiple settings such as hospitals, skilled nursing and assisted living facilities, and outpatient clinics. Call us at 833.839.1113 for more information or to schedule a consultation. More resources: Caregiver Resources >> Patient & Family Resources >> When is Palliative Medicine appropriate? When is Palliative Medicine appropriate? Palliative Medicine may be appropriate when... your quality of life has been suffering due to your illnesses. your condition has worsened despite the best care by your doctors. you need more help from family and friends because of your worsening condition. you have had multiple and frequent trips to the physician's office or hospital to address your serious illness and symptoms. the information provided by your doctors is sometimes confusing. you need help understanding what to expect in the future and what choices are available to you. More resources: Hospice Care or Palliative Care? >> Palliative Care: Dispelling the Myths >> Where is Palliative Care provided? Where is Palliative Care provided? Palliative Care will care for you in... Your home Skilled nursing facilities Assisted living facilities Independent living communities Memory care units VIA Health Partners clinics located in Clinton, South Carolina and in Pineville, Lincolnton, and Huntersville in North Carolina More resources: Palliative Care Clinics >> VIA Health Partners Service Area >> How is Palliative Care paid for? How is Palliative Care paid for? Palliative Care is covered by Medicare Part B and most commercial insurance plans. What are the benefits of Palliative Medicine? What are the benefits of Palliative Medicine? There are many benefits to Palliative Medicine, including... Individualized support focused on improving quality of life. The opportunity for patients and families to talk about their illness and what is most important to them. The management of difficult symptoms are addressed which often helps patients to feel better. Hospitalizations and unexpected visits to the doctor may decrease. Helping patients and families to understand the progression of the illness which enables them to make informed decisions about treatment options based on their own goals. Advance Care Planning assistance (i.e. Living Wills and Heath Care Powers of Attorney) is provided when needed. More resources: Advance Care Planning >> Palliative Care: Dispelling the Myths >> Our Palliative Medicine Team Our Palliative Medicine Team Palliative Medicine at VIA Health Partners is provided by our specialized team, Palliative Medicine Consultants. Palliative Medicine Consultants are specially trained physicians, nurse practitioners, and nurses who partner with your physician to provide expert, focused care. Our palliative medicine team ensures that patients with serious and life-limiting illnesses have quality, coordinated care, and their loved ones and caregivers have the practical and emotional support they need. A palliative medicine consultation can be helpful to patients who have illnesses, such as: Advanced cancer Chronic cardiac, kidney, or liver disease that is life-limiting Advanced dementia HIV / AIDS Congestive heart failure Chronic Obstructive Pulmonary Disease (COPD) Catastrophic illness or injury Our Palliative Medicine Consultants will address the symptoms related to a patient's serious illness. Symptoms may include: Pain Nausea and vomiting Delirium, anxiety, and agitation Breathing difficulty and chronic cough Insomnia Multiple disease-related hospitalizations over the past few months We believe that quality of life should not be compromised by illness. If you believe that palliative medicine may be beneficial for you or a loved one, or would like to receive more information about our Palliative Medicine Program, call Palliative Medicine Consultants at 833.839.1113. More resources: The VIA Palliative Care Path >>