Staying Safe Online: Navigating Grief Resources

By: Sarah Little, MA, Grief Counselor

In times of loss, many people turn to the internet for information, community, and support. While platforms like Facebook, Instagram, and YouTube, and other outlets can offer valuable grief support, it is important to be cautious about the content you view and the people you interact with online.

1. Be Mindful of Misinformation

Not all advice on grief is trustworthy. Some videos or posts may offer harmful, misleading, or overly commercialized content. Look for resources from sources such as hospice organizations, licensed therapists, or well-known grief support groups. If in doubt, check the creator's credentials or look for affiliations with trusted institutions. If you are unsure, as a trusted individual to review the site for you.

2. Protect Your Privacy

Grief can make people vulnerable, and certain individuals or organizations can take advantage of that. Be cautious about sharing personal information like your full name, phone number, social security number, passwords, or financial details, especially in comment sections, private messages, or text. No reputable organization will ask for financial information or personal information via text or email.

3. Watch Out for Scams

Be wary of anyone offering miracle cures for grief or asking for donations or payments upfront. Scammers sometimes target people in grief communities by pretending to offer help or spiritual services. Never send money using gift cards. No trustworthy organization will ask you to pay using gift cards or ask you to share account details directly with them. This should always be a huge red flag.

4. Take Breaks When Needed

The internet and social media can be overwhelming, especially during emotional times. If content leaves you feeling more upset than supported, it's okay to step away. Choose uplifting or calming videos and try to limit screen time. Many grievers utilize videos (TikTok, YouTube, or reels) to distract from grief but should be careful it does not become consuming. You can monitor your screen time on most phones. Pay attention to how much time you are spending online. You can even set a timer to scroll for a set amount of time and then commit to putting down your phone, or shutting off your computer, and then get outside or move on to a more meaningful task.

5. Join Safe Online Communities

Look for moderated grief support groups with clear rules and active administrators. Many nonprofits and churches offer safe online forums or Facebook groups specifically for those experiencing loss. Also keep in mind that while grief groups can provide a sense of community in the comfort of your home, they can also easily become overwhelming or consuming of your time and mental energy. If you start to feel a group is taking up a lot of your time, or causing you more distress or anxiety, it may be time to exit and find another support group.

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